Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cia Wilde

Kelowna,BC

Summary

I am currently a post secondary student working towards gaining a degree in science, majoring in biology with the ultimate goal of becoming a medical professional. I am looking for a part time position with the potential of full time in the summer. I have several years of experience working in the service industry and volunteering which has given me the ability to stay organized and prioritize the needs of my customers.

Overview

7
7
years of professional experience

Work History

Brand Ambassador

American Eagle
Kelowna, BC
03.2024 - Current
  • Greeted customers upon entering the store and provided assistance.
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Processed returned merchandise according to company policies.
  • Offered suggestions for additional items that may be of interest to customers.
  • Promoted special offers and discounts to encourage additional purchases.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.

Barista

Starbucks
Kelowna, BC
03.2022 - 09.2023
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Restocked product displays based on demand and projected sales.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Ensured all equipment was maintained in proper working order.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Followed health, safety and sanitation guidelines.
  • Operated cash registers to process customer payments.

Barista

KGHF
Kelowna, BC
02.2022 - 09.2023
  • Operated cash register, collected payments, and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Described menu items to customers and suggested products based on stated preferences.
  • Addressed and resolved customer concerns with professionalism.
  • Followed health, safety, and sanitation guidelines.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.

Housekeeper

Self-Employed
Kelowna, BC
06.2019 - 09.2023
  • I was responsible for a full house clean every two weeks.
  • This includes a deep clean of the bathrooms, kitchen, bedrooms and living rooms.
  • Sanitized germ-prone areas.
  • Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and mopping hard surfaces.
  • Washed and polished glass windows and doors
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Applied deep-cleaning techniques for areas in need of additional sanitation.

Kitchen Prep Assistant

Papa Nick’s Global Cuisine
Vernon, BC
06.2017 - 09.2020
  • For 3 summers I worked at my grandparents store, where they make take home meals.
  • Re-stocked, organized and arranged service and food stations.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Prepared quality products while maintaining proper food safety practices and presentation.

Assistant

Coaching/ Score Keeping
Kelowna, BC
11.2018 - 01.2019
  • I assistant coached a recreational level basketball team for one season. To do that I had to know how plays work and know drills for practicing. I had to lead by example and inspire others to learn.
  • I also score kept basketball for a couple of seasons for the KMBA league and for my high school. In order to score keep I had to be very aware of what was happening around me and also know how the game works.

Education

High School Diploma -

Okanagan Mission Secondary
Kelowna, BC
06-2023

Science Degree -

Okanagan College
Kelowna, BC

Skills

  • Positive attitude
  • Willing to learn
  • Active Listener
  • Excellent cleaner
  • Efficient
  • Professional Demeanor
  • Exceptional Customer Service
  • Cash Register Operation
  • Inventory Management

Timeline

Brand Ambassador

American Eagle
03.2024 - Current

Barista

Starbucks
03.2022 - 09.2023

Barista

KGHF
02.2022 - 09.2023

Housekeeper

Self-Employed
06.2019 - 09.2023

Assistant

Coaching/ Score Keeping
11.2018 - 01.2019

Kitchen Prep Assistant

Papa Nick’s Global Cuisine
06.2017 - 09.2020

High School Diploma -

Okanagan Mission Secondary

Science Degree -

Okanagan College

Similar Profiles

CREATE PROFILE
Cia Wilde