Cia Wilde
Kelowna,BC
Summary
I am currently a post secondary student working towards gaining a degree in science, majoring in biology with the ultimate goal of becoming a medical professional. I am looking for a part time position with the potential of full time in the summer. I have several years of experience working in the service industry and volunteering which has given me the ability to stay organized and prioritize the needs of my customers.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
American Eagle
Kelowna, BC
03.2024 - Current
- Greeted customers upon entering the store and provided assistance.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Processed returned merchandise according to company policies.
- Offered suggestions for additional items that may be of interest to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Barista
Starbucks
Kelowna, BC
03.2022 - 09.2023
- Created complex, hand-crafted beverages based upon customer preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Restocked product displays based on demand and projected sales.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Ensured all equipment was maintained in proper working order.
- Stocked shelves with ingredients needed to make coffee drinks.
- Followed health, safety and sanitation guidelines.
- Operated cash registers to process customer payments.
Barista
KGHF
Kelowna, BC
02.2022 - 09.2023
- Operated cash register, collected payments, and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Created complex, hand-crafted beverages based upon customer preferences.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Described menu items to customers and suggested products based on stated preferences.
- Addressed and resolved customer concerns with professionalism.
- Followed health, safety, and sanitation guidelines.
- Cleaned and sanitized work areas, utensils and equipment.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
Housekeeper
Self-Employed
Kelowna, BC
06.2019 - 09.2023
- I was responsible for a full house clean every two weeks.
- This includes a deep clean of the bathrooms, kitchen, bedrooms and living rooms.
- Sanitized germ-prone areas.
- Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and mopping hard surfaces.
- Washed and polished glass windows and doors
- Washed and dried dishes to maintain clean and orderly kitchen.
- Applied deep-cleaning techniques for areas in need of additional sanitation.
Kitchen Prep Assistant
Papa Nick’s Global Cuisine
Vernon, BC
06.2017 - 09.2020
- For 3 summers I worked at my grandparents store, where they make take home meals.
- Re-stocked, organized and arranged service and food stations.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Prepared quality products while maintaining proper food safety practices and presentation.
Assistant
Coaching/ Score Keeping
Kelowna, BC
11.2018 - 01.2019
- I assistant coached a recreational level basketball team for one season. To do that I had to know how plays work and know drills for practicing. I had to lead by example and inspire others to learn.
- I also score kept basketball for a couple of seasons for the KMBA league and for my high school. In order to score keep I had to be very aware of what was happening around me and also know how the game works.
Education
High School Diploma -
Okanagan Mission Secondary
Kelowna, BC06-2023
Science Degree -
Okanagan College
Kelowna, BCSkills
- Positive attitude
- Willing to learn
- Active Listener
- Excellent cleaner
- Efficient
- Professional Demeanor
- Exceptional Customer Service
- Cash Register Operation
- Inventory Management
Timeline
Brand Ambassador
American Eagle
03.2024 - Current
Barista
Starbucks
03.2022 - 09.2023
Barista
KGHF
02.2022 - 09.2023
Housekeeper
Self-Employed
06.2019 - 09.2023
Assistant
Coaching/ Score Keeping
11.2018 - 01.2019
Kitchen Prep Assistant
Papa Nick’s Global Cuisine
06.2017 - 09.2020
High School Diploma -
Okanagan Mission Secondary
Science Degree -
Okanagan College