Chezz Triggs
San Francisco
Summary
Dynamic and customer-focused professional with extensive experience at Starbucks, excelling in coffee expertise and problem-solving. Proven ability to enhance customer satisfaction through personalized service and effective communication. Skilled in POS system operation and display case merchandising, consistently achieving high customer loyalty and positive feedback.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
06.2023 - 09.2025
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Buffet Server
Bone Appetit Managment Company
09.2021 - 05.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Carried out professional service, retaining polite and friendly approach at all times.
Warehouse Worker
Good Moves Delivery Inc
06.2021 - 08.2021
- Consistently lifted materials weighing as much as 60 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
Camp Counselor
Infinite Martial Arts - Baker St
06.2019 - 01.2021
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Encouraged team building to increase camaraderie, trust and rapport.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Education
Computer Science
Lewis And Clark College
Portland, ORHigh School Diploma -
The Marin School
San Rafael, CA05-2021
Skills
- Tea expertise
- Opening and closing duties
- Soft selling
- Coffee expertise
- Display case merchandising
- POS system operation
- Basic math
- Problem-solving
- Physical stamina
- Time management
- Point of sale operation
Languages
English
Spanish
Interests
- Avid Reader
- Video Gaming
- Strategy Games
- Card Games, Board Games, and Table Top Games
Timeline
Barista
Starbucks
06.2023 - 09.2025
Buffet Server
Bone Appetit Managment Company
09.2021 - 05.2022
Warehouse Worker
Good Moves Delivery Inc
06.2021 - 08.2021
Camp Counselor
Infinite Martial Arts - Baker St
06.2019 - 01.2021
Computer Science
Lewis And Clark College
High School Diploma -
The Marin School