Dependable and detail-oriented individual with a strong background in cash handling and security measures. Experienced in monitoring compliance and providing exceptional customer support, contributing to a safe and efficient casino environment.
Overview
17
17
years of professional experience
Work History
Cage Cashier
Running Creek Casino
Upper Lake, CA
02.2026 - Current
Processed cash transactions efficiently and accurately for guests.
Maintained compliance with gaming regulations and internal policies.
Assisted customers with inquiries, providing exceptional service and support.
Operated cash handling equipment to ensure secure transactions.
Facilitated smooth and efficient customer experience, managing multiple transactions with ease.
Surveillance Officer
Robinsons Rancheria Casino and Resort
Upper Lake, CA
09.2024 - 01.2026
Monitored surveillance systems to detect suspicious activities and ensure compliance with gaming regulations.
Coordinated with security personnel to respond promptly to incidents within the casino premises.
Analyzed video footage for evidence in investigations, maintaining detailed reports of findings.
Developed strong analytical skills while reviewing hours of video footage, enabling accurate identification of potential threats or criminal activity.
Identified and documented unauthorized actions by employees.
Monitored gambling activities for compliance with state and local regulations.
Union Representative
Lodi Independent Grocers Employee Association
Nice, CA
02.2016 - 03.2023
Advocated for employee rights during negotiations with management, ensuring fair treatment and compliance with union agreements.
Facilitated training sessions to educate members on labor laws, enhancing knowledge and awareness across the workforce.
Resolved workplace disputes through mediation, promoting a collaborative environment and fostering positive relationships between employees and management.
Developed communication strategies to effectively relay important information to union members, increasing engagement and transparency.
Assistant Produce Manager
Mar-Vals Sentry Market
Nice, CA
10.2015 - 03.2023
Managed inventory levels to ensure product availability and reduce spoilage.
Trained and mentored staff on best practices for produce handling and storage.
Collaborated with suppliers to source high-quality fruits and vegetables efficiently.
Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
Sandwich Artist
SUBWAY®Restaurants
Lucerne, CA
01.2013 - 01.2015
Crafted custom sandwiches to meet customer preferences and dietary requirements.
Maintained cleanliness of workstations and adhered to food safety protocols.
Implemented quality control measures to maintain product consistency and freshness.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Store Manager
SUBWAY®Restaurants
Lakeport, CA
01.2009 - 01.2012
Led daily operations to ensure store efficiency and optimal customer service.
Trained and mentored staff on best practices for food safety and quality standards.
Oversaw compliance with health regulations, ensuring a safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.