Chynna Williams
Calabasas
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
12
12
years of professional experience
Work History
Social Media Lead Assistant and Producer
Lorafied Social Media Assistant
01.2024 - Current
- Film and set-up lighting equipment for content production.
- Moderate social media accounts for Instagram and TikTok accounts of over 1.5M subscribers for engagement opportunities.
- Research relevant industry trends and develop engaging, topical social media content.
- Assist the team with various marketing projects that would engage new leads and potential followers.
- Create a unique and engaging monthly newsletter for new content to reach 3,000+ email subscribers.
- Create spreadsheets and enter social media data for content organization.
- Schedule work and personal meetings into ICalendar
Agent Training Intern
Degy Booking International / Degy Entertainment
09.2023 - 01.2024
- Used research and outreach skills to find new comedians and US chamber of commerce to build the Degy roster and clientele.
- Utilized creativity skills to design social media posts for Degy artists using Canva.
- Used communication skills with email and social media outreach to upwards of 30+ brands and sponsors per day for College Party Cruise events.
- Used Microsoft Outlook for all forms of communication within the company and to contact brands.
Customer Service Representative and Product Development Intern
Title Nine
07.2019 - 07.2021
- Promoted to product development intern due to my efficiency and dedication in the customer service department.
- Provided exemplary customer service and responded to the most customers during peak seasons.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their incoming inquiries using chat, email, and phone calls.
- Consulted with product development personnel on product specifications, such as design, color, fit, and packaging.
- Organized and measured incoming product samples.
- Used Excel sheet to organize all Title Nine products into one easily accessible document.
Stock and Visual Associate
Williams-Sonoma, Inc.
10.2017 - 07.2019
- Utilized team-leading skills and was promoted to holiday coordinator before the busy holiday season because of my dedication and growth in the stock department.
- Executed merchandising and floor moves with the corporate team and visual manager based on seasonal changes, business needs, and trends.
- Provided ideas to the corporate team to make displays visually impactful and efficient.
- Stayed tentative to customers product inquiries on sales floor.
- Used organizational skills to maintain the cleanliness of the stock area.
Bookseller
Barnes and Noble Book Store
08.2018 - 11.2018
- Created a welcoming environment for customers and provided book recommendations based on knowledge of book reading and trends.
- Assisted in visual merchandising to create beautiful and welcoming displays for customers.
- Recovered sales floor by picking up items, shelving books, and straightening bookshelves and tables.
- Worked at the customer service desk and made sure all customers were left satisfied.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Mail Clerk and Administrative Assistant
California State University, Chico
08.2014 - 05.2015
- Answered incoming email and phone inquiries to resolve package issues with students and parents.
- Sorted and placed high volume of mail into mailboxes and post office boxes with high levels of accuracy.
- Entered incoming package information into computer system so that students were informed of incoming packages.
Administrative Assistant
Fidelity Insurance Service
06.2014 - 06.2014
- Answered a high-volume of incoming client phone calls and transferred them to Insurance agents.
- Greeted incoming clients and led them to the proper account manager for meetings.
- Data entry on AMS360 Agency Management System– which included scanning and attaching client policies and correspondence to client records in the system
- Created letterhead templates for clients.
Education
Master's degree - Screenwriting
New York Film Academy
04.2023
Bachelor of Arts - BA - Kinesiology and Exercise Science
California State University-Chico
01.2016
High School Diploma - undefined
Albany High School
01.2012
Skills
- Office administration
- Document management
- Scheduling expertise
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Decision-making
- Relationship building
- Data entry
- Editing and proofreading
- Microsoft Office Suite
- Canva and Adobe Suite
Timeline
Social Media Lead Assistant and Producer
Lorafied Social Media Assistant
01.2024 - Current
Agent Training Intern
Degy Booking International / Degy Entertainment
09.2023 - 01.2024
Customer Service Representative and Product Development Intern
Title Nine
07.2019 - 07.2021
Bookseller
Barnes and Noble Book Store
08.2018 - 11.2018
Stock and Visual Associate
Williams-Sonoma, Inc.
10.2017 - 07.2019
Mail Clerk and Administrative Assistant
California State University, Chico
08.2014 - 05.2015
Administrative Assistant
Fidelity Insurance Service
06.2014 - 06.2014
Bachelor of Arts - BA - Kinesiology and Exercise Science
California State University-Chico
High School Diploma - undefined
Albany High School
Master's degree - Screenwriting
New York Film Academy