Chynna Williams
Calabasas
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
12
12
years of professional experience
Work History
Social Media Lead Assistant and Producer
Lorafied Social Media Assistant
Los Angeles Metropolitan Area
01.2024 - Current
- Film and set-up lighting equipment for content production.
- Moderate social media accounts for Instagram and TikTok accounts of over 1.5M subscribers for engagement opportunities.
- Research relevant industry trends and develop engaging, topical social media content.
- Assist the team with various marketing projects that would engage new leads and potential followers.
- Create a unique and engaging monthly newsletter for new content to reach 3,000+ email subscribers.
- Create spreadsheets and enter social media data for content organization.
- Schedule work and personal meetings into ICalendar
Agent Training Intern
Degy Booking International / Degy Entertainment
United States
09.2023 - 01.2024
- Used research and outreach skills to find new comedians and US chamber of commerce to build the Degy roster and clientele.
- Utilized creativity skills to design social media posts for Degy artists using Canva.
- Used communication skills with email and social media outreach to upwards of 30+ brands and sponsors per day for College Party Cruise events.
- Used Microsoft Outlook for all forms of communication within the company and to contact brands.
Customer Service Representative and Product Development Intern
Title Nine
Emeryville, California, United States
07.2019 - 07.2021
- Promoted to product development intern due to my efficiency and dedication in the customer service department.
- Provided exemplary customer service and responded to the most customers during peak seasons.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their incoming inquiries using chat, email, and phone calls.
- Consulted with product development personnel on product specifications, such as design, color, fit, and packaging.
- Organized and measured incoming product samples.
- Used Excel sheet to organize all Title Nine products into one easily accessible document.
Stock and Visual Associate
Williams-Sonoma, Inc.
Walnut Creek, CA
10.2017 - 07.2019
- Utilized team-leading skills and was promoted to holiday coordinator before the busy holiday season because of my dedication and growth in the stock department.
- Executed merchandising and floor moves with the corporate team and visual manager based on seasonal changes, business needs, and trends.
- Provided ideas to the corporate team to make displays visually impactful and efficient.
- Stayed tentative to customers product inquiries on sales floor.
- Used organizational skills to maintain the cleanliness of the stock area.
Bookseller
Barnes and Noble Book Store
Antioch, CA
08.2018 - 11.2018
- Created a welcoming environment for customers and provided book recommendations based on knowledge of book reading and trends.
- Assisted in visual merchandising to create beautiful and welcoming displays for customers.
- Recovered sales floor by picking up items, shelving books, and straightening bookshelves and tables.
- Worked at the customer service desk and made sure all customers were left satisfied.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Mail Clerk and Administrative Assistant
California State University, Chico
Chico, California, United States
08.2014 - 05.2015
- Answered incoming email and phone inquiries to resolve package issues with students and parents.
- Sorted and placed high volume of mail into mailboxes and post office boxes with high levels of accuracy.
- Entered incoming package information into computer system so that students were informed of incoming packages.
Administrative Assistant
Fidelity Insurance Service
Berkeley, CA
06.2014 - 06.2014
- Answered a high-volume of incoming client phone calls and transferred them to Insurance agents.
- Greeted incoming clients and led them to the proper account manager for meetings.
- Data entry on AMS360 Agency Management System– which included scanning and attaching client policies and correspondence to client records in the system
- Created letterhead templates for clients.
Education
Master's degree - Screenwriting
New York Film Academy
04.2023
Bachelor of Arts - BA - Kinesiology and Exercise Science
California State University-Chico
01.2016
High School Diploma - undefined
Albany High School
01.2012
Skills
- Office administration
- Document management
- Scheduling expertise
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Decision-making
- Relationship building
- Data entry
- Editing and proofreading
- Microsoft Office Suite
- Canva and Adobe Suite
Timeline
Social Media Lead Assistant and Producer
Lorafied Social Media Assistant
01.2024 - Current
Agent Training Intern
Degy Booking International / Degy Entertainment
09.2023 - 01.2024
Customer Service Representative and Product Development Intern
Title Nine
07.2019 - 07.2021
Bookseller
Barnes and Noble Book Store
08.2018 - 11.2018
Stock and Visual Associate
Williams-Sonoma, Inc.
10.2017 - 07.2019
Mail Clerk and Administrative Assistant
California State University, Chico
08.2014 - 05.2015
Administrative Assistant
Fidelity Insurance Service
06.2014 - 06.2014
Bachelor of Arts - BA - Kinesiology and Exercise Science
California State University-Chico
High School Diploma - undefined
Albany High School
Master's degree - Screenwriting
New York Film Academy