Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chyna Lee

EDMONTON,AB

Summary

I am organized, dependable and known for being a team player. Gifted at working with all types of personalities. I have a history of developing strong collaborative relationships and delivering impressive results as I am quite successful at managing multiple priorities while maintaining a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Store Associate/Framer's Helper

The Frame Corner
10.2015 - 12.2018
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Aided the stores Framer in framing pictures for customers.

Hostess

Buffet Royale Carvery
02.2015 - 09.2015
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Cast Member

Cineplex Cinemas
03.2014 - 01.2015
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.
  • Adhered strictly to company guidelines for appearance standards and conduct while representing the brand both on-stage and offstage.

Education

Diploma - Disaster And Emergency Management

Northern Alberta Institute of Technology (NAIT)
Edmonton, AB
04.2024

Open Studies

Northern Alberta Institute of Technology
Edmonton, AB
12.2021

Continuing Education

Northern Alberta Institute of Technology (NAIT)
Edmonton, AB
06.2021

Academic Upgrading

NorQuest College
Edmonton, AB
04.2021

Skills

  • Customer Service
  • Organization
  • Customer Assistance
  • Team Collaboration
  • Retail Transactions Processing
  • Active listening techniques

Languages

English
Native or Bilingual

Timeline

Store Associate/Framer's Helper

The Frame Corner
10.2015 - 12.2018

Hostess

Buffet Royale Carvery
02.2015 - 09.2015

Cast Member

Cineplex Cinemas
03.2014 - 01.2015

Diploma - Disaster And Emergency Management

Northern Alberta Institute of Technology (NAIT)

Open Studies

Northern Alberta Institute of Technology

Continuing Education

Northern Alberta Institute of Technology (NAIT)

Academic Upgrading

NorQuest College
Chyna Lee