Chyanna Sheldon
fort nelson,YT
Summary
Versatile and results-driven professional with a proven track record at Tangle Ridge Custom Crushing, enhancing operational efficiency and client satisfaction. Excelled in roles requiring exceptional client support and professional ethics, from administrative duties at Travel Time Inc. to engaging heritage interpretation. Skilled in client confidentiality and adept at problem-solving, consistently delivering high-quality service.
Overview
2024
2024
years of professional experience
Work History
Cleaner
Tangle Ridge Custom Crushing
08.2023 - 02.2024
- Cleaned and sanitized client's rooms, bathrooms, kitchen, Dining room and other common areas.
- Streamlined cleaning processes to increase efficiency without compromising on quality.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Improved efficiency by organizing cleaning supplies and equipment, ensuring easy access and minimal downtime.
Cook
Yammy Sushi
01.2023 - 02.2023
- Maintained a clean and sanitary workspace.
- Prepared meals efficiently under time constraints.
- Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently during peak hours.
- Assisted with unloading food deliveries and stored items in proper locations.
Administrative Assistant
Travel Time Inc.
05.2017 - 11.2017
- Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Server
New Tokyo Sushi
03.2017 - 05.2017
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and take payments.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
Heritage Interperter
Teslin Tlingit Heritage Centre
- Facilitated smooth daily operations within the gift shop area by managing cash transactions, stocking merchandise displays, and providing excellent customer service to visitors.
- Enhanced visitor experience by providing knowledgeable and engaging guided tours of museum exhibits.
- Demonstrated flexibility in adapting to various roles within the museum environment when needed, including assisting with guest services, security details, or administrative duties.
- Improved visitor satisfaction with personalized attention and prompt responses to inquiries regarding museum collections and history.
- Ensured a welcoming atmosphere for visitors by maintaining clean gallery spaces and promptly addressing any concerns or issues that arose during visits.
Education
Grade 11 -
F.H Collins
Whitehorse, YT01-2012
Skills
- Client Support
- Professional ethics
- Client Confidentiality
Languages
English
Native or Bilingual
Timeline
Cleaner
Tangle Ridge Custom Crushing
08.2023 - 02.2024
Cook
Yammy Sushi
01.2023 - 02.2023
Administrative Assistant
Travel Time Inc.
05.2017 - 11.2017
Server
New Tokyo Sushi
03.2017 - 05.2017
Heritage Interperter
Teslin Tlingit Heritage Centre
Grade 11 -
F.H Collins
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