Chuyao Xie
Surrey,BC
Summary
Professional with a background at MUJI Canada Limited, excelling in customer service and teamwork. Achieved significant improvements in customer satisfaction through adept communication and problem-solving. Focused on team objectives and creating a visually appealing shopping experience.
Overview
3
3
years of professional experience
Work History
Cashier/Barista
XINGFUTANG
Surrey, BC
12.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Part-Time Sales Associate
MUJI CANADA LIMITED (MUJI)
Surrey, BC
09.2023 - 04.2024
- Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
- Provided positive first impressions to welcome existing, new, and potential customers. Solved customer challenges by offering relevant products and services.
- Handled cash transactions, managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier & Barista
YiFang Taiwan Fruit Tea
Surrey, BC
06.2022 - 10.2023
- Demonstrate careful listening skills when engaging with customers and proactively address customer concerns.
- Responded to customer calls in a timely manner to minimize wait time. Managed customer service orders, provided advice and support, always focusing on individual preferences and needs with the goal of increasing overall customer satisfaction.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs, ensure a clean working environment.
Waiter
Kawawa Ramen
Surrey, BC
05.2022 - 09.2022
- Learned and followed company procedures to maintain consistency and standards.
- Created enjoyable atmosphere for customers by engaging patrons in positive and entertaining conversation.
- Retain customers and increase customer satisfaction by greeting them and serving them in a quality environment.
Education
Associate Of Art - Generally Studies
Douglas College
New Westminster, BCSkills
- Data Input
- Team Goals
- Artwork/design poster
- Proficient in Microsoft Office software
Languages
English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Cashier/Barista
XINGFUTANG
12.2024 - Current
Part-Time Sales Associate
MUJI CANADA LIMITED (MUJI)
09.2023 - 04.2024
Cashier & Barista
YiFang Taiwan Fruit Tea
06.2022 - 10.2023
Waiter
Kawawa Ramen
05.2022 - 09.2022
Associate Of Art - Generally Studies
Douglas College