Chuxiong Wu
Los Angeles
Summary
Insightful Product Specialist committed to delivering exceptional customer service and helping customers select best choices. Consistently remains in compliance with company guidelines. Reliable, punctual and works cooperatively as part of team. Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Overview
9
9
years of professional experience
Work History
Product Specialist
Injoya, Inc
06.2024 - Current
- Assisted with demonstrations for Products to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Optimized inventory management, ensuring timely availability of products for customers.
- Researched product's technical specifications and accurately communicated information.
- Increased market share with strategic product positioning and competitive analysis.
- Researched and identified solutions to technical problems.
Research Analyst
China Food Information Center(CFIC)
07.2023 - 11.2023
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Collaborated with cross-functional teams to generate relevant insights from diverse datasets.
- Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
- Interpreted data and made recommendations from findings.
- Increased client satisfaction by providing customized research solutions tailored to their unique business needs.
- Analyzed large volume of data to identify patterns, trends and correlations.
Product Specialist
Clara Futura Holdings INC
05.2020 - 08.2021
- Worked as part of product specialists team to accommodate large crowds.
- Researched or investigated products and uses to prepare for demonstrations.
- Suggested specific products to meet customer needs.
- Learned about product's technical specifications and accurately explained specifications to customers and work team.
Nutrition Consultant
Beijing Red Monsoon New Culture Development CO LTD
06.2017 - 08.2019
- Analyzed clients' eating habits, outlined areas for improvement and developed goal plans with ideal life changes to support wellness.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Calculated nutritional requirements to assess adequacy of diet and nutrition support.
- Developed and oversaw preparation of specialized diets.
Data Analyst
Qidi Education Group
05.2015 - 08.2015
- Audited internal data and processes to identify and manage initiatives, improving business performance.
- Collected, tracked and reviewed data to evaluate business and market trends.
- Synthesized business intelligence or trend data to support recommendations for action.
Education
Master of Science - Packaging Science
Michigan State University
East Lansing, MI2022
Bachelor of Science - Nutrition Sciences
Michigan State University
East Lansing, MI05.2020
Skills
- Multitasking and Prioritization
- Issue and Resolution Tracking
- Verbal and Written Communication
- Teamwork and Collaboration
- Analytical and Methodical
- Excellent Positive Attitude
- Problem Solving
- Active Listening
- FDA Food Guidelines
- Special Diet Requirements
- Food Science Understanding
- Meal Planning
- Health Assessments
- Customer Engagement
- Product Launches
- Pricing strategy
- Market Analysis
- Product positioning
- Business Analysis
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Product Specialist
Injoya, Inc
06.2024 - Current
Research Analyst
China Food Information Center(CFIC)
07.2023 - 11.2023
Product Specialist
Clara Futura Holdings INC
05.2020 - 08.2021
Nutrition Consultant
Beijing Red Monsoon New Culture Development CO LTD
06.2017 - 08.2019
Data Analyst
Qidi Education Group
05.2015 - 08.2015
Master of Science - Packaging Science
Michigan State University
Bachelor of Science - Nutrition Sciences
Michigan State University
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