Churchil Akhudu Walusala
Brampton,ON
Summary
Dedicated and results-driven professional with exceptional customer service and business management skills. Certified in Standard First Aid & CPR/AED and Food Handling Safety, offering extensive experience in sales, client support, and caregiving. Recognized for reliability, adaptability, and a strong work ethic, with the ability to make significant contributions in care facilities, hospitality settings, warehouses, or customer service environments. Committed to fostering positive relationships and enhancing operational efficiency through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales and Marketing Supervisor
Garage Equipment and Industrial Hardware Ltd
01.2023 - 03.2025
- Collaborate with the marketing communication team to develop branding messages
- Preparing and Implementing marketing strategies
- Plan and complete field marketing campaigns after conducting preliminary research
- Represent the company at consumer meetings and trade associations
- Collect and compile customer feedback
- Execute merchandise presentation directives and standards
- Digital marketing
- Attend relevant trade shows and events
- Customer relation management
- Submit weekly/monthly on the status of field marketing activities
- Ensure brochures, pamphlets and other materials are developed for use to promote services
- Maintain records of contacts with clients, including written correspondence, phone calls, emails, and meetings
- Assist in formulating and implementing sales strategies to attain revenue goals quarterly.
- Persuade clients to purchase company’s products and services by communicating the benefits of various products
- Conduct market research to analyze potential markets for new products
- Monitor competition by gathering marketplace information on competitors’ current and new products, pricing, structures, services, sales campaigns, discounts, etc
Assistant Store Manager
Think Twice Fashions and Boutique
12.2018 - 02.2020
- Assisted in receiving, organizing, and displaying merchandise to maintain a neat and attractive store layout.
- Supported inventory management by monitoring stock levels, labeling items, and preparing products for sale.
- Provided customer service by helping shoppers locate items, answering questions, and ensuring a positive shopping experience.
- Assisted in maintaining store cleanliness and orderliness, ensuring products and storage areas were well-kept.
Education
Certificate - Personal Support Worker
Sheridan College HMC
09.2025
Diploma - Entrepreneurship Development
The Eldoret Polytechnic
01.2021
Kenya Certificate of Secondary Education -
Wareng High School
01.2016
Kenya Certificate of Primary Education -
Race-Course Primary School
01.2012
Skills
- Customer Service & Relations
- Team Collaboration & Conflict Resolution
- Record Keeping & Reporting
- First Aid and CPR/AED
- Privacy and Information Technology
- Storekeeping and warehousing
- Proficiency in Microsoft Office tools
- Research and Survey
- Communication and Branding
- Safety and Safeguarding
Certification
Canadian Red Cross
Standard First Aid & CPR/AED
Oct 2025 – Oct 2028
Foodsafetytrainining.ca
Food Handler Certificate
Oct 2025 – Oct 2030
Languages
Swahili
Native or Bilingual
Volunteering
Volunteer | Edmond Rice Foundation, Kenya Apr 2020 – Dec 2022
- Assisted in supporting community-based education initiatives.
- Contributed to programs that promote equal opportunities for fostering inclusion and social development.
- Engaged in tasks of sustainable education and community upliftment.
- Demonstrated teamwork, cultural sensitivity, and diversity.
Volunteer | Rafiki Digital Awareness Programs Jun 2023 – Mar 2024
- Helped set up digital tools.
- Advocated digital marketing and digital security.
- Conducted surveys and research.
- Built skills in community support, problem-solving, and using technology for positive impact.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales and Marketing Supervisor
Garage Equipment and Industrial Hardware Ltd
01.2023 - 03.2025
Assistant Store Manager
Think Twice Fashions and Boutique
12.2018 - 02.2020
Certificate - Personal Support Worker
Sheridan College HMC
Diploma - Entrepreneurship Development
The Eldoret Polytechnic
Kenya Certificate of Secondary Education -
Wareng High School
Kenya Certificate of Primary Education -
Race-Course Primary School