Chun Sing Eric Ting
Vancouver,Canada
Summary
Seeking a position where I can learn new skills, utilize my existing skills and customer service experience in a challenging role that allows for advancement and growth
Overview
22
22
years of professional experience
Work History
Letter Carrier
Canada Post
06.2023 - 05.2024
- Delivered mail and packages efficiently to residential and commercial addresses
- Sorted and organized incoming mail for timely distribution
- Collaborated with team members to optimize daily delivery processes
- Monitored delivery schedules to adapt to changing conditions or delays
Card Dealer / Relief Dealer Supervisor
Grand Villa Casino Hotel & Conference Centre
02.2019 - 05.2023
- Ensured compliance with gaming regulations and established house rules
- Managed cash transactions and monitored chip inventory effectively
- Resolved conflicts and provided exceptional customer service in high-pressure environments
- Managed multiple tables simultaneously while maintaining accuracy and efficiency in gameplay
- Increased customer satisfaction by providing friendly and efficient card dealing services
Station Attendant
Air Canada
01.2019 - 10.2019
- Operated fueling equipment to ensure safe and efficient service for vehicles.
- Received and organized customer's luggage into flight's cargo
- Provided customer assistance, addressing inquiries and resolving issues promptly.
- Conducted routine safety checks on equipment to ensure operational compliance and safety standards.
- Managed customer's luggage effectively, checking quantities received and addressing any discrepancies accordingly.
Card Dealer / Card Dealer Supervisor
River Rock Casino Resort
03.2012 - 09.2018
- Keep track of buy-ins or large cash transaction as per BCLC's AML policy
- Monitored table activities, detecting and reporting discrepancies to maintain game integrity
- Dealt cards for various casino games, ensuring smooth gameplay and adherence to house rule
- Participated in regular training sessions, enhancing skills and knowledge of evolving gaming techniques
- Collaborated with team members to resolve disputes and ensure compliance with gaming regulations
- Promoted responsible gambling habits among patrons, adhering to casino guidelines regarding limits and self-exclusion policies
Salesperson
Vanity Optical
08.2002 - 04.2007
- Developed strong customer relationships to boost loyalty and repeat business.
- Executed product demonstrations to enhance customer understanding and drive sales.
- Collaborated with team members to streamline inventory management processes.
- Analyzed customer feedback to identify trends and improve service delivery.
- Trained new staff on daily routine and company policies for improved performance.
Education
High School Diploma -
Prince of Wales Secondary School
06.2002
Skills
- English, Cantonese, and Mandarin
- Microsoft Office Applications
- Aptitude to acquire skills efficiently
- Team player and work well under pressure
- Persistent and detail-oriented
- Organized and punctual
- Strong time management
- Quick decision making which follow company's policies and guildlines
Timeline
Letter Carrier
Canada Post
06.2023 - 05.2024
Card Dealer / Relief Dealer Supervisor
Grand Villa Casino Hotel & Conference Centre
02.2019 - 05.2023
Station Attendant
Air Canada
01.2019 - 10.2019
Card Dealer / Card Dealer Supervisor
River Rock Casino Resort
03.2012 - 09.2018
Salesperson
Vanity Optical
08.2002 - 04.2007
High School Diploma -
Prince of Wales Secondary School
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