Chun Ho Hui
Castro Valley
Summary
Personable and dedicated with strong ability to lead and motivate teams in retail environment. Understands key retail operations, inventory management, and customer service principles, combined with skills in team supervision and sales strategies. Committed to driving store performance and ensuring customer satisfaction through effective management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager
Tokyo Beauty Store
02.2024 - 04.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Store Manager
Sheng Kee Bakery
02.2023 - 01.2025
- Optimized inventory levels through meticulous planning and analysis, reducing overstock by 25% while ensuring a 95% in stock rate for high demand products. This balance minimized capital tied up in inventory and maximized sales opportunities.
- Oversaw all financial aspects of store operations, including budgeting, forecasting, and P&L management. Implemented cost control measures that decreased operational expense by 10%, contributing to a healthier bottom line.
- Redesigned store layout and product placement based on customer flow analysis, which improved shopping experience, increased average time spent in store by 20% and boosted cross selling opportunities.
Concierge Banker
Citi Bank
05.2022 - 01.2023
- Execute client service in receiving and paying out money and maintaining 100% accurate personal and commercial records.
- Manage a portfolio of high-net-worth clients, providing personalized financial services and developing relationships to grow business.
- Conducted in-depth financial analysis and make recommendations for investment opportunities, resulting in a 25% increase in client assets under management.
- Achieve a 98% client satisfaction rate based on feedback surveys.
Education
Bachelor of Science - Business Administration, Management
San Jose State University
San Jose, CA05.2024
Skills
- Microsoft Word
- PowerPoint
- Excel
- Python
- SQL
- QuickBook
- Event planning
Certification
- Google Project Management Professional Certificate
- Project Management Essentials Certification-MSI
- Lean Six Sigma White Belt Certification-MSI
- Google Analytics Certification
- JPMorgan Chase Investment Banking Virtual Experience Program
Leadership Experience
Braven Fellow, Project manager, Braven, San Jose, CA, 06/01/22, 12/31/22, Led a 12 person cohort in developing a detailed project plan., Developed a solution for implementing diversity, inclusion and belonging into hiring process.
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Store Manager
Tokyo Beauty Store
02.2024 - 04.2025
Store Manager
Sheng Kee Bakery
02.2023 - 01.2025
Concierge Banker
Citi Bank
05.2022 - 01.2023
Bachelor of Science - Business Administration, Management
San Jose State University
Similar Profiles
Bryant WangBryant Wang
Key Holder at Tokyo BeautyKey Holder at Tokyo Beauty
Kwaku DarkoKwaku Darko
Sales Associate at Tokyo Beauty and HealthcareSales Associate at Tokyo Beauty and Healthcare
Anastasia TaneieAnastasia Taneie
Food Runner at Grocery Store Outlet Tokyo CentralFood Runner at Grocery Store Outlet Tokyo Central
Giselle CaballeroGiselle Caballero
CAC Peer Counselor at University of California-Los AngelesCAC Peer Counselor at University of California-Los Angeles
Jean-Paul PeluffoJean-Paul Peluffo
Culinary Director at Atria Senior LivingCulinary Director at Atria Senior Living