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CHUN HANG YU
Office Clerk
Toronto,ON
Summary
A motivated, adaptable Management graduate seeking an administrative position.
With Management knowledge skills and strong commitment. Good communication skill that blends with the group or team’s culture.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Betting Operation Assistant
Hong Kong Jockey Club
Hong Kong, N/A
11.2021 - 08.2023
- Provide efficient soccer information support services by searching online websites and review payout results to prevent company's loss.
- Review and edit horse racing documents for accuracy
- Answer incoming phone calls from branches to process call safe requests, transfer calls, or relay messages to supervisors.
- Files company documents to remain updated and easily accessible
- Prepare operation checklists for supervisors.
- Assist supervisors to hold training session for 10 part-time staffs.
Customer Relationship Officer
HKT Service Limited
Hong Kong, N/A
07.2021 - 09.2021
- Assisted customers with opening accounts by verifying private information.
- Verifying customer private information
- Dealing with about 40 queries per day on phone to educate customers about opening account consumption voucher schemes.
Education
BBA - Business Management
The Open University of Hong Kong
Hong Kong 09.2018 - 08.2020
Skills
Administrative tasks
undefinedSoftware
Excel
Powerpoint
Timeline
Betting Operation Assistant
Hong Kong Jockey Club
11.2021 - 08.2023
Customer Relationship Officer
HKT Service Limited
07.2021 - 09.2021
BBA - Business Management
The Open University of Hong Kong
09.2018 - 08.2020
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