Hung Fei CHAN

• Developed more than 20 comprehensive training materials for staff, resulting in improved performance and increased job satisfaction.
• Collaborated with school administration to establish goals and objectives for programs, ensuring alignment with overall educational vision.
• Evaluated staff performance regularly, providing constructive feedback and guidance for professional growth.
• Established strong relationships with parents, community members, and other stakeholders to promote program success.
• Ensured compliance with all relevant regulations, maintaining accurate records and documentation as required.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Promoted sensory development by providing access to different textures.
• Enhanced sensory and perceptual-motor skills, language, cognition and memory development, by employing both traditional and modern educational strategies and techniques.
• Communicated with parents and other staff about student progress.

• Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
• Encouraged students to deepen theirknowledge with additional learning opportunities.
• Supplemented instruction and increased student understanding with theuse of audio-visual equipment and other technology.
• Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
• Conducted skills assessments to uncover performance gaps.
• Used positive reinforcement and provided clear feedback to help students succeed.

• Maintained and fostered positive and constructive interactions with staff, families and children.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
• Applied play-based strategies to provide diverse approaches to learning.
• Promoted physical, academic and social development by implementing diverse classroom and outside activities.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained and fostered positive and constructive interactions with staff, families and children.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
• Applied play-based strategies to provide diverse approaches to learning.

Part-time tutor

• Teach and check students' homework
• Guiding students on difficulties in learning
• Assist in reviewing major subjects, testing and tutoring dictation, etc.
• Understand the progress and performance of students, and provide appropriate encouragement and assistance

Part-time Mandarin tutor

• Teaching Mandarin related courses, such as GAPSK, Pinyin, recitation, etc.
• Courses need to be taught in Mandarin
• Drive the classroom atmosphere and make students immersed in learning
• Understand the progress and performance of students, and provide appropriate encouragement and guidance
• Train students to prepare for recitation competitions and public examinations
• Good communication and expression skills, communicate with parents regularly

Part-time intensive course tutor

• Teaching of Chinese, English and Mathematics courses for children and primary schools
• Possess the skills of leading activities, can drive the classroom atmosphere and make students immersed in learning
• Understand pupils' development and performance so that appropriate encouragement and guidance
• Handle daily educational and school affairs

Part-time STEM course instructor

• Led groups of up to 20 students through curriculum-guided activities
• Instruct and monitor students in the use of learning materials and equipment
• Manage student behavior in the classroom by establishing and enforcing rules and procedures
• Encourage and monitor the progress of individual students and use the information to adjust
• Adequately prepare for each program by reading the curriculum and participating in training sessions

• Use the computer ticketing system of West Kowloon Cultural District to sell and distribute air tickets and related products, and issue prepaid tickets to customers during the performance
• Provide general consultation and customer service policy and procedure manual of the ticketing team
• Capture customer data as much as possible and strictly abide by regulatory instructions
• Always perform daily tasks and responsibilities in the operation guide, especially in matters related to financial transactions and payment card industry(PCI) compliance
• Maintain an open communication channel with colleagues on all issues related to ticket sales and customer service
• Handle assigned temporary tasks

• Responsible for clinic registration and reception, processing patient appointments, assisting dentists in performing operations and simple nursing procedures, cleaning and disinfecting equipment, data entry and ordering dental supplies, etc
• Responsible for providing administrative and clerical work, including all kinds of document processing and archiving.

• Responsible for entertaining tourists, maintaining waiting order, controlling the flow of people and explaining game safety regulations, etc.

• Responsible for solving basic customer inquiries face-to-face and assisting with the flow management of the shop

• Responsible for general store work
• Sales Products, organize and clean pavements and shelves, assist in answering guest questions
• Establish a brand image, provide high-quality customer service, and establish a good relationship with customers
• Assist daily store operation

• Responsible for general store work
• Placing orders, baking Portuguese Tart and basic floor cleaning.
• Resolved problems, improved operations and provided exceptional service
• Developed and maintained courteous and effective working relationships
• Managed over 100 customer orders per day