Chun Yau Tang
Thornhill,Canada
Summary
Dedicated and results-driven professional with 10 years of experience in leadership and customer service roles. Currently, I am an Open Work Permit holder, available immediately for T4 employment. I am enthusiastic about opportunities for both part-time and full-time positions, eager to leverage my skills and expertise in a dynamic Canadian work environment. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Education Trainee (Internship)
ABC Pathways School
06.2023 - 08.2023
- Assisted young learners and maintained classroom organization
- Communicated with parents and supported administrative tasks
Shop Supervisor
Just Green Organic Convenience Store
08.2012 - 09.2019
- Managed 6 retail locations, leading day-to-day operations
- Spearheaded expansion of 2 new stores in 1 year
- Designed store layouts and product placement strategies
- Provided exceptional customer service at the front desk and in-store
- Enhanced customer satisfaction through personalized service and effective communication
- Trained and supervised teams to meet sales targets
Center Supervisor
Modern Education Limited
08.2009 - 06.2012
- Oversaw center operations while supporting parents, students, and staff
- Handled front desk duties, addressing inquiries and managing registrations
- Resolved unexpected challenges and streamlined daily tasks
- Assisted with company relocation and setup
Education
Bachelor of Education with Honours - Early Childhood Education (Leadership and Special Educational Needs)
Hong Kong Metropolitan University
01.2025
Higher Diploma - Early Childhood Education (Inclusive Education)
HKCT Institute of Higher Education
06.2023
Diploma in Clerical Work Practices - Civil Servant
Hong Kong Institute of Technology
07.2021
Skills
- Microsoft Office
- Microsoft Word
- Computer Skills
- Data Entry
- Customer Service Skills
- Customer Service
- Conflict Resolution
- Cash Handling
- Cashiering
- Retail Sales
- Operational Skills
- Packaging
- Load & Unload
- Order Picking
- Food Preparation
- Warehouse Experience
- Cleaning Experience
- Leadership & Management Skills
- Team Training and Supervision
- Managed day-to-day operations
- Oversaw center operations
- Spearheaded store expansions
- Designed store layouts and product placement strategies
- Problem-Solving Skills
- Troubleshooting
- Resolving unexpected challenges
- Streamlining daily tasks
Certification
- Certificate of Registration as a Teacher, 10/01/24, Present
- Inclusion in the Register of Supervisors, 08/01/24, Present
- Inclusion in Special Child Care Worker, 08/01/24, Present
- Inclusion in the Register of Child Care Workers, 08/01/24, Present
- Understanding Sensory Integration Therapy, 04/01/22, Present
- Certificate of Administering Injections and Immunizations Course, 10/01/19, Present
Summerexchangeprogram
Summer Exchange Program in Early Childhood Education and Development, The University of British Columbia, Vancouver, 06/01/24, 07/31/24
Timeline
Education Trainee (Internship)
ABC Pathways School
06.2023 - 08.2023
Shop Supervisor
Just Green Organic Convenience Store
08.2012 - 09.2019
Center Supervisor
Modern Education Limited
08.2009 - 06.2012
Bachelor of Education with Honours - Early Childhood Education (Leadership and Special Educational Needs)
Hong Kong Metropolitan University
Higher Diploma - Early Childhood Education (Inclusive Education)
HKCT Institute of Higher Education
Diploma in Clerical Work Practices - Civil Servant
Hong Kong Institute of Technology
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