Chukwukere Nwogbe
Student
Oshawa,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of post-secondary education
Work History
Agent Team Member
Mr Ubong
Kharkiv, Kharkiv Oblast
01.2022 - 03.2022
- Resolved caller issues quickly and thoroughly.
- Informed clients of policies and procedures.
- Advised customers about possible enrollment schools and assisted customers in determining best School for their budgets.
- Obtained client information by answering telephone calls.
Education
Bachelor Of Engineering - Computer Science
Afe Babalola University
Ado Ekiti, Nigeria 01.2021 - 07.2021
Bachelor Of Engineering Technology - Software Engineering
Ontario Tech University
Oshawa, ON 09.2023 - Current
Bachelor Of Engineering - Software Engineering
National University Of Radio Electronics
Kharkiv, Ukraine 12.2021 - 03.2023
Skills
Escrow management
Customer complaint resolution
Customer needs determination
Customer service and care
Problem-solving skills
Contract negotiations
Polite communication skills
Information documentation
Order fulfillment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Either write something worth reading or do something worth writing.
Benjamin Franklin
Timeline
Bachelor Of Engineering Technology - Software Engineering
Ontario Tech University
09.2023 - Current
Agent Team Member
Mr Ubong
01.2022 - 03.2022
Bachelor Of Engineering - Software Engineering
National University Of Radio Electronics
12.2021 - 03.2023
Bachelor Of Engineering - Computer Science
Afe Babalola University
01.2021 - 07.2021