CHUKWUKA FESTUS UBOSI
Ottawa,ON
Summary
Detail-oriented and methodical professional with extensive experience in customer service and sales. Proficient in utilizing various computer software and techniques to resolve client issues and enhance sales. Adept at identifying and analyzing problems, formulating innovative solutions, and maintaining compliance with standards. Possess excellent communication and interpersonal skills to build positive relationships with colleagues and clients.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Amazon
12.2021 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Sales Associate
CHAMPS
01.2020 - 07.2021
- Provided exceptional customer service, addressing inquiries about product sizing, accessories, and care.
- Tagged and priced merchandise for display on the sales floor.
- Educated customers about ongoing promotions to drive sales.
- Managed product returns and assisted customers in finding suitable alternatives.
- Enhanced product presentations and advertising materials to boost sales.
- Conducted security and loss prevention training, contributing to a safer store environment.
- Trained new sales associates in product knowledge, sales techniques, and company procedures.
- Monitored inventory levels and replenished merchandise as needed.
Sales Associate
Samsung Electronics
09.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor Of Arts - Criminology
Carleton University
Ottawa, ONSkills
- Detail oriented
- Excellent communication
- Attentive
- Fast learner
- Team leader
- Proficient at using computer softwares
- Can work independently or by collaborating as a team
References
Available upon request
Timeline
Warehouse Associate
Amazon
12.2021 - 07.2022
Sales Associate
CHAMPS
01.2020 - 07.2021
Sales Associate
Samsung Electronics
09.2019 - 02.2020
Bachelor Of Arts - Criminology
Carleton University