CHUKWUKA FESTUS UBOSI
Amazon
Ottawa,ON
3
years of professional experience
Detail-oriented and methodical professional with extensive experience in customer service and sales. Proficient in utilizing various computer software and techniques to resolve client issues and enhance sales. Adept at identifying and analyzing problems, formulating innovative solutions, and maintaining compliance with standards. Possess excellent communication and interpersonal skills to build positive relationships with colleagues and clients.
Work History
Warehouse Associate
7 Months- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Sales Associate
1 Year 6 Months- Provided exceptional customer service, addressing inquiries about product sizing, accessories, and care.
- Tagged and priced merchandise for display on the sales floor.
- Educated customers about ongoing promotions to drive sales.
- Managed product returns and assisted customers in finding suitable alternatives.
- Enhanced product presentations and advertising materials to boost sales.
- Conducted security and loss prevention training, contributing to a safer store environment.
- Trained new sales associates in product knowledge, sales techniques, and company procedures.
- Monitored inventory levels and replenished merchandise as needed.
Sales Associate
5 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor Of Arts - Criminology
Skills
Detail oriented
Excellent communication
Attentive
Fast learner
Team leader
Proficient at using computer softwares
Can work independently or by collaborating as a team
References
Available upon request
Timeline
Warehouse Associate
Amazon
12.2021 - 07.2022Read More
Sales Associate
CHAMPS
01.2020 - 07.2021Read More
Sales Associate
Samsung Electronics
09.2019 - 02.2020Read More
Carleton University
Bachelor Of Arts from Criminology
Read More