Chukwuebuka Raymond Kalu
Edmonton,AB
Summary
A dependable and proficient individual who derives satisfaction from collaborating with optimistic minds in na conducive work environment. I exhibit dynamic skills that are highly productive towards organizational output. Prepared to contribute positively to a dynamic team and achieve mutual success. Also, seeking opportunities for professional growth and advancement while making a meaningful impact. Ready to take a challenging role in a new work setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ramp Agent Supervisor
ATS
08.2023 - Current
- Improved ramp operations by implementing efficient scheduling and team coordination.
- Enhanced safety measures for ground crews by conducting regular training sessions and equipment inspections.
- Streamlined baggage handling processes to ensure timely delivery to aircraft and reduce delays.
- Direct planes in and out of their designated gates to ensure safe arrival and departures.
- Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.
- Boosted employee morale and retention by fostering a positive work environment and providing ongoing support to team members.
- Collaborated with airline representatives to address any issues or concerns related to ramp operations in a timely manner.
Administrative Assistant/Customer Service Representative
Royal Hotel
07.2021 - 10.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Scheduled office meetings and client appointments for staff teams.
Youth Support Worker
Youth For Youth
11.2022 - 06.2023
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
- Improved communication among youth through group discussions, role-play activities, and team-building exercises.
- Promoted safe and welcoming environment, leading to increased participation in programs and services.
- Organized educational workshops to address relevant topics such as mental health, substance abuse prevention, and career exploration.
- Developed strong relationships with community partners, resulting in additional resources and opportunities for participants.
- Facilitated personal growth by providing constructive feedback on goals and performance improvement areas.
- Implemented evidence-based practices to promote emotional resilience among participants during challenging situations.
- Served as mentor figure offering guidance on academic pursuits, interpersonal conflicts resolution techniques.
- Supported development of essential life skills including financial literacy, time management, decision-making capabilities.
- Documented case notes diligently which contributed towards informed decision-making within interdisciplinary team meetings.
Ground Package Handler
FedEx
03.2022 - 06.2023
- Improved package processing efficiency by accurately scanning and sorting packages according to size, weight, and destination.
- Ensured timely deliveries by loading and unloading trucks with precision and speed.
- Reduced damage claims by carefully handling fragile items and adhering to company guidelines for safe package handling.
- Assisted in maintaining a clean work environment through proper organization of workstations and regular equipment inspections.
- Loaded packages onto conveyor belts while paying close attention to labels for accurate routing and delivery.
- Utilized computer systems to track shipments, ensuring correct delivery information was processed for every package.
- Collaborated with team members to complete daily tasks efficiently, resulting in increased overall productivity.
Education
Master of Arts - Social Studies
University of Regina
Regina, SK10.2023
Master of Arts - History With International Relations
Abia State University
Uturu, Nigeria09.2017
Skills
- Time management
- Attention to Detail
- Innovative
- Effective oral and written Communication
- Conflict Management
- Team Player
- Strong Interpersonal skills
- Mentoring and Coaching
- Multicultural Sensitivity
- Program Support
- Youth supervision
- Social skill development
Languages
English
Native or Bilingual
Certification
First Aid CPR Level C
Class 5 Experienced Drivers License
Additional Information
References
Henry Ekene
Front Desk Manager-Royal Hotel
1 306 737 1218
Cynthia Ukaegbu
Supervisor-University of Regina Resident Services
1 306 501 9904
Henry Chow
Graduate Coordinator- Department of Sociology and Social Studies, UorR
henry.chow@uregina.ca
Timeline
Ramp Agent Supervisor
ATS
08.2023 - Current
Youth Support Worker
Youth For Youth
11.2022 - 06.2023
Ground Package Handler
FedEx
03.2022 - 06.2023
Administrative Assistant/Customer Service Representative
Royal Hotel
07.2021 - 10.2023
Master of Arts - Social Studies
University of Regina
Master of Arts - History With International Relations
Abia State University
First Aid CPR Level C
Class 5 Experienced Drivers License
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