Chukwuamaka Okonkwo
Winnipeg,MB
Summary
Forward-thinking Bookkeeper offers top skills in financial analysis, budgeting and reconciliation. Motivated collaborator with superior organizational and interpersonal skills paired with outstanding work ethic. Dedicated to consistently meeting critical deadlines and increasing company productivity.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Nnamdi Azikiwe University
Awka, Anambra
03.2020 - 01.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Inventoried and ordered supplies for office.
- Maintained accurate department and customer records.
- Directed customer communication to appropriate department personnel.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Composed correspondence, reports and meeting notes.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Customer Service/Sales Representative
High Krystal & Co Limited
Lekki, Lagos
01.2018 - 02.2020
- Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
- Answered customer questions about products and services and recommended appropriate solutions.
- Educated customers on product features and technical details to highlight benefits.
- Negotiated prices and set up contracts to finalize sales agreements.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Listened to customer requests and asked questions to provide effective solutions.
- Maintained strong call control and quickly worked through scripts to address problems.
Bookkeeper
C.E. Leo & Co Limited
Benin, Edo State
11.2013 - 12.2017
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Bachelor of Science - Economics
Benson Idahosa University
Edo State, Nigeria.12.2011
Skills
- Accountability in the Workplace
- Administrative Office Procedures
- Archiving and Records Management
- Bookkeeping
- Budget and Financial Reports
- Business Succession Planning
- Customer Relations
- Customers Service
- Developing Corporate Behavior
- Diversity and Inclusion in the Workplace
- Goal Setting and Getting Things Done
- Interpersonal Skills
- Managing Personal Finances
- Organizational Skills
- Responsibility in the Workplace
- Risk Management
- Supply Chain Management
- Team Building for Managers
- Women in Leadership
- Meeting minutes
Additional Information
- Hobbies are Music, Singing, and Badminton.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
One’s own thought is one’s world. What a person thinks is what he becomes.
Maitri Upanishads
Timeline
Administrative Assistant
Nnamdi Azikiwe University
03.2020 - 01.2023
Customer Service/Sales Representative
High Krystal & Co Limited
01.2018 - 02.2020
Bookkeeper
C.E. Leo & Co Limited
11.2013 - 12.2017
Bachelor of Science - Economics
Benson Idahosa University
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