Chujesman Thangavel
Markham,ON
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Self-directed Branch Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Branch Manager position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Location Head(Branch Manager)
Commercial Credit And Finance Plc
01.2021 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Resolved various issues impacting sales management and business operations.
- Consulted customers to boost product sales and services.
- Generated financial and operational reports to assist management with business strategy.
- Implemented service improvements to enhance sales cycle.
- Examined customer loan applications for loan approvals and denials.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Boosted sales and customer loyalty through incentive programs.
- Submitted loan applications to underwriter for verification and recommendation.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Branch Manager
Trade Finance And Investments Plc
07.2010 - 12.2020
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Complied with regulatory guidelines and requirements.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Accountant , Book Keeping , Computer Application
Pillaiyar Inn Hotel
01.2009 - 06.2010
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
Job Skills Development Trainee
Bank Of Ceylon
10.2007 - 04.2008
Education
Higher National Diploma in Accountancy - ACCOUNTANCY
Advanced Technological Institute, Jaffna
Jaffna12.2011
G C E ADVANCED LEVEL - COMMERCE STREAM
KOKUVIL HINDU COLLEGE, JAFFNA
JAFFNA12.2006
G C E ORDINARY LEVEL -
KOKUVIL HINDU COLLEGE, JAFFNA
JAFFNA12.2002
Skills
- Operational Reports
- Financial Oversight
- Process Improvement
- Shift Scheduling
- OFFICE APPLICATIONS - MS OFFICE
- TALLY ACCOUNTING PACAGAE
- GRAPHIC DESIGING
- VEDIO EDITING
Languages
English
Limited Working
Tamil
Native or Bilingual
Timeline
Location Head(Branch Manager)
Commercial Credit And Finance Plc
01.2021 - Current
Branch Manager
Trade Finance And Investments Plc
07.2010 - 12.2020
Accountant , Book Keeping , Computer Application
Pillaiyar Inn Hotel
01.2009 - 06.2010
Job Skills Development Trainee
Bank Of Ceylon
10.2007 - 04.2008
Higher National Diploma in Accountancy - ACCOUNTANCY
Advanced Technological Institute, Jaffna
G C E ADVANCED LEVEL - COMMERCE STREAM
KOKUVIL HINDU COLLEGE, JAFFNA
G C E ORDINARY LEVEL -
KOKUVIL HINDU COLLEGE, JAFFNA
Similar Profiles
Asiri HewageAsiri Hewage
Account Assistant at Commercial Leasing & Finance PLCAccount Assistant at Commercial Leasing & Finance PLC
Chamara Dinesh Sangapala ArachchigeChamara Dinesh Sangapala Arachchige
Assistant Accountant at Commercial Leasing & Finance PLCAssistant Accountant at Commercial Leasing & Finance PLC
Syed Md. Ataher IqbalSyed Md. Ataher Iqbal
FVP & Head of Business, Bangshal Branch at United Commercial Bank PLCFVP & Head of Business, Bangshal Branch at United Commercial Bank PLC