CHUE LEE
Sacramento
Summary
Human Resource professional with 10 years of experience in employee hiring, staff development, and benefits administration. Proven track record in enhancing employee retention through effective relationship building. Strong ability to foster communication and collaboration across departments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Human Resource Generalist
Wilton Rancheria
Elk Grove
10.2023 - Current
- Coordinate and manage the recruitment process, including posting job openings, reviewing applications, conducting interviews, and assisting with making hiring decisions.
- Work with hiring managers to identify staffing needs and develop effective recruitment strategies.
- Ensure compliance with all relevant employment laws and regulations during the hiring process.
- Act as a point of contact for employee inquiries, concerns, and grievances.
- Mediate and resolve employee conflicts and performance issues fairly and objectively.
- Promote a positive and inclusive work environment that fosters employee engagement and satisfaction.
- Identify training needs and coordinate the delivery of training programs for employees and managers.
- Assist in the development of training materials and resources.
- Monitor the effectiveness of training initiatives and make improvements as necessary.
- Assist in the implementation of performance appraisal systems and processes.
- Guide managers to address performance-related matters.
- Work with managers and employees to set performance goals and objectives.
- Administer employee benefits programs, ensuring accuracy and compliance.
- Guide employees regarding benefits enrollment and changes.
- Work with payroll to ensure accurate and timely processing of employee salaries and benefits.
- Enforce company policies and procedures, ensuring employees are aware of and comply with them.
- Assist in developing and updating HR policies as needed to align with best practices and applicable laws.
- Generate and analyze HR metrics and reports for management review.
- Use data to identify trends and make recommendations for process improvements.
- Stay up to date with relevant employment laws and regulations to ensure HR practices comply with best practices and applicable laws.
- Other duties as assigned
Sr. Human Resource Business Partner
Golden1 Credit Union
Sacramento
03.2023 - 05.2023
- Serves as the primary point of contact in all Human Resources matters for leadership and staff of the Credit Union, as assigned to their designated business groups.
- Partner with senior leadership to provide HR support in developing and executing plans that optimize organizational design and development, talent management, employee development, and employee relations.
- Interpret Golden 1 Credit Union policies and employee state and federal law to ensure all EEO matters are addressed in a fair, equitable, and consistent manner.
- Provide proper guidance and support for the recruitment process by assisting with leadership expectations, staffing models, and potential talent development.
- Maintain a thorough understanding of state, city, and federal laws and regulations related to credit union compliance, including bank secrecy and anti-money laundering laws appropriate to the position, as well as to all other positions under each designated business group.
- Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values.
- Partner with leadership and staff to develop solutions as it relates to employee relations issues by providing effective, thorough, and objective investigations and separations as needed.
- Provide day-to-day performance management support and guidance to managers on management, coaching, career development, disciplinary actions, and employee relations. This also includes HR best practices, policies/procedures, and HR systems.
- Assist in measuring results of HR processes and tools from a business unit perspective and how the impact of those results can bring about change.
- Analyze data from multiple sources to determine possible areas of improvement within each designated business group and provide support and leadership to meet designated goals.
- Collaborate with other members of the HR Team to implement the HR strategy, including representing the client’s business strategy and expectations, representing Human Resources to the business units, and reconciling issues that create conflict between Human Resources and business unit strategy.
- Provide assistance to employee inquiries regarding benefits, payroll, recruiting, compensation, and all other HR disciplines. Partner with the HR subject matter experts to effectively answer and resolve all complex inquiries.
- Understand the Credit Union’s business strategies and align human resource strategy and programs to achieve the business goals, including alignment of staffing, development, restructuring, and compensation programs.
- Collaborate with Executive leadership to understand and improve employee engagement, employee retention, and turnover reduction.
- Participate in special projects and assignments, and perform other duties as assigned.
Human Resource Manager
Delta C, LP
STOCKTON
01.2015 - 01.2023
- Develops and administers various human resources plans and procedures for all company personnel.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding and training for new employees.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Initiated and maintained workers' compensation cases for tracking, reporting, and legal mechanics.
- Maintained payroll and benefits for employees.
- Coordinated ongoing compliance training and personal development classes for staff members.
- Implements and annually updates compensation program; rewrites job descriptions as necessary; analyzes compensation; monitors the performance evaluation program and revises, as necessary.
- Develops, recommends, and implements personnel policies and procedures; prepares and maintains a handbook on policies and procedures.
- Responsible for annual filing reports such as EEOC-1, ACA, and form 5500.
- Establishes and maintains department records and reports. Participate in administrative staff meetings and attend other meetings, such as seminars.
- Constantly stays up to date with the latest Federal, State and Local laws regarding human resources.
Floor Service Representative
Lodi Casino
Lodi
08.2010 - 12.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Oversees tables in assigned area by paying attention to player's attitudes, alcohol consumption and offensive language.
- Observes dealing procedures, discrepancies in clearing hands, deck count downs, watches the drop, hand counts on dealers, and all aspects of games for any irregular activities.
- General knowledge of Title 31.
- Maintains dealer rotation and adheres to State and Federal regulations regarding rest and meal break.
- Complete knowledge of all rules and requirements on the gaming floor as established by the DOJ and CGCC.
Education
Bachelor of Arts - Liberal Studies
CSUS- Sacramento
Sacramento12.2006
Associate of Arts - Liberal Studies
Merced Community College
Merced06.2001
High School Diploma -
Merced High School
Merced06.1998
Skills
- Employee Development
- Policy Improvement Recommendations
- Accident/Claim Investigation
- Advising Department Managers
- Health and Safety Programs
- Regulatory Compliance
- Compensation and Benefits Administration
- Problem Solving
- Employee Handbook Development
- Onboarding, Training, and Development
- Human Resource Information System HRIS
- Tribal HR
- Employee Engagement
- Staff Compensation
- Recruiting, Interviewing, and termination
- Administering Disciplinary Procedures
- Exit Interviews and Processes
- Employee Relations Oversight
- Conflict Resolution
- Benefits Administration
- Employee Relations
- Human Resources Operation
- Leadership Development
Certification
- Tribal Management Professional Certificate (TMP)
- Tribal Human Resources Professional Certificate (THRP I)
- CAMS Certify (Certify Anti-money Laundering Specialist)
- NP (Notary Public)
Languages
Hmong
Professional
Timeline
Human Resource Generalist
Wilton Rancheria
10.2023 - Current
Sr. Human Resource Business Partner
Golden1 Credit Union
03.2023 - 05.2023
Human Resource Manager
Delta C, LP
01.2015 - 01.2023
Floor Service Representative
Lodi Casino
08.2010 - 12.2014
Bachelor of Arts - Liberal Studies
CSUS- Sacramento
Associate of Arts - Liberal Studies
Merced Community College
High School Diploma -
Merced High School