Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline
Hi, I’m

Chudamani Pathak

Oshawa,Ontario

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
years of professional experience

Work History

Circle K

Customer Service Representative
10.2023 - Current

Job overview

  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

BIg Mart

Cashier
06.2021 - 07.2023

Job overview

  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Durham College
Oshawa, ON

PostGraduate from Project Management

Chanakya Vyabasthapan Campus
Bhaktapur, Nepal

Bachelor of Business from Business Studies
06.2014

Skills

  • Complaint Resolution
  • Scheduling
  • Account Updating
  • Microsoft Excel
  • Problem-Solving Abilities

Languages

English
Professional Working
Hindi
Native or Bilingual

Availability

Friday, Saturday, Sunday, Monday- Full time

Tuesday-upto 3 pm

Wednesday- up to 3

Thursday- no available

Timeline

Customer Service Representative

Circle K
10.2023 - Current

Cashier

BIg Mart
06.2021 - 07.2023

Durham College

PostGraduate from Project Management

Chanakya Vyabasthapan Campus

Bachelor of Business from Business Studies
Chudamani Pathak