Chucks Daniel

Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Enhanced customer satisfaction through proactive strategies tailored to address their needs and promptly resolve concerns.
Maintained accurate customer records by consistently updating account information.
Delivered top-tier customer support to both internal and external clients as the primary point of contact.
Offered personalized advice and assistance, attentively addressing unique needs and preferences.
Responded promptly to customer inquiries regarding products, services, and company information.
Handled customer requests and feedback with courtesy and professionalism, ensuring a positive interaction at every touch point.

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Engaged in developing operational workflows and configuring user roles.
Participated in development meetings to document proceedings, craft agendas, and synthesize input.
Assisted team and shift leaders in directing and supervising staff.
Coordinated training sessions and meetings to disseminate new knowledge and operational best practices.
Collaborated closely with HR to facilitate employee management and organizational planning.
Scheduled to liaise with sports facilities on behalf of TAC for space rental.
Eager to learn the intricacies of sports organization operations in preparation for potential future ventures.
Shadowing Jessica to gain insight into financial management and facility oversight.
Contributed to fostering an environment conducive to associate job satisfaction and retention.

Managed paperwork filing, mail distribution, and office organization to ensure operational efficiency.
Assisted the Human Resources department by reviewing resumes against job requirements and providing rationale for applicant acceptance or rejection.
Mentored and trained 7 junior interns, conducting mock interviews to prepare them for real-world scenarios.
Facilitated the full recruitment cycle, including monitoring applicant tracking systems, conducting interviews under supervision, verifying references, issuing employment contracts, and maintaining secure personnel files.
Handled job postings, inquiries, interview scheduling, data compilation, and reporting using MS Excel and Google Sheets.
Utilized research and technology proficiency to identify and engage potential candidates.
Successfully completed 4 full-cycle hires within digital/social media marketing and software development fields, meeting university program requirements.
Conducted research to ensure fairness and transparency in the hiring process, offering recommendations for improvement.

Source and secure employers and student participants for the program, crafting compelling messaging and employing a mix of cold-calling, networking, social media, and email marketing strategies to promote this complimentary service.
Initiate connections with key stakeholders in various industries, introducing the program and highlighting its benefits; contribute to the development of persuasive proposals aimed at attracting potential partnerships.
Conduct thorough evaluations of program efficacy to gauge return on investment and inform strategic adjustments.
Act as the primary communications liaison between partners and student members throughout project duration, ensuring smooth coordination and alignment of objectives.
Collaborate closely with student consultants to compile and deliver comprehensive final reports to partners, summarizing recommendations and insights gleaned from the project.

Represented one of the UK's oldest and most renowned fashion brands, offering stylish yet affordable attire for both men and women.
Executed precise point-of-sale transactions encompassing debit, credit, and cash payments, consistently delivering outstanding customer service.
Managed incoming calls, adeptly providing customers with comprehensive information regarding products, services, and upcoming promotions.
Collaborated with the team to oversee inventory control, merchandise presentation, and restocking, maintaining a well-organized and visually appealing store environment.
Cultivated meaningful connections with customers, fostering rapport and promoting brand loyalty through personalized interactions.

Traversed Scarborough to scout, evaluate, and enlist talent aged 9-14 for the soccer club.
Led demanding practice sessions and tailored physical conditioning regimens to enhance players' athleticism, confidence, and team cohesion; developed customized workout schemes targeting individual areas for growth.
Established constructive rapport with athletes' parents, fostering positive and mutually beneficial relationships.
Recognized with the "Employee of the Month" accolade in July and participated in various public speaking engagements as a team representative, offering insights into the Canadian soccer landscape and advocating for improved youth talent development.
Provided valuable counsel to the head coach on matters of discipline, performance management, and strategic decision-making.