Krystyna Nehruk
Calgary,Alberta
Summary
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Royal Hotel Calgary by Wyndham
Calgary, Alberta
03.2024 - 07.2025
- Answered phone calls, emails and guest inquiries.
- Provided excellent customer service in person and over the phone.
- Provided excellent customer service in person and over the phone.
- Handled reservations, cancellations, and booking modifications via Opera.
- Processed payments, handled cash and card transactions.
- Coordinated with housekeeping, maintenance, and other departments to ensure a smooth guest experience.
Receptionist Administrator
Hamilton May
Warsaw, Poland
02.2023 - 01.2024
- Assisted with real estate marketing to boost property visibility and sales through online platforms and social media.
- Scheduled property viewings, meetings, and consultations for clients and real estate agents.
- Maintained calendars and notified agents of any changes or cancellations.
- Confirmed appointments with clients and send reminders.
- Responded to emails and messages, offered general information or directing inquiries.
Education
Bachelor of Science - Geographic Information Systems
Yuriy Fedkovych Chernivtsi National University
Ukraine07-2024
Skills
- Bilingual communication
- Attention to detail
- Customer service
- Scheduling appointments
- Front office management
- Microsoft Office
Languages
English
Full Professional
Ukrainian
Native/ Bilingual
Russian
Full Professional
Polish
Professional
Timeline
Front Desk Receptionist
Royal Hotel Calgary by Wyndham
03.2024 - 07.2025
Receptionist Administrator
Hamilton May
02.2023 - 01.2024
Bachelor of Science - Geographic Information Systems
Yuriy Fedkovych Chernivtsi National University
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