Chrysta Munezero
Edmonton,Canada
Summary
Strategic and creative professional with 10+ years of experience developing growth strategies fostering an efficient organization and positive company culture Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. High-achieving [Job Title] offering [Number]+ years of product management and marketing expertise. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents. Experienced [Job Title] with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in [Area of expertise] planning and deployment. Determined [Job Title] adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Project Manager
Coalition Women In Alberta
08.2020 - Current
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Established and managed change management processes to fulfill successful project transitions.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
People Operations Generalist, Interim Business Partner
Mistplay
01.2021 - 01.2023
- Lead development of new People policies and enhance existing procedures
- Emphasize maintaining morale, culture, and diversity, equity, inclusion, and belonging initiatives
- Ensure compliance with employment laws, conduct audits, and handle investigations and representation
- Ensure timely compliance training rollout in partnership with the Legal team
- Collaborate with the Finance team to align total rewards changes with budgetary parameters
- Lead and align company culture programs with the organization's mission, vision, and values, while serving as a cultural ambassador
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
- Championed diversity and inclusion efforts, fostering a positive work environment for all employees.
- Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and corporate policy standards.
- Mentored junior staff members, equipping them with the skills needed to excel in their roles.
- Developed and implemented strategies to enhance partner relations.
- Spoke with peers to verify task completion, meeting tight deadlines, and schedules.
- Implemented processes to enforce compliance with partner agreements.
- Liaised between partners and internal stakeholders to resolve conflicts.
- Stayed informed on industry developments and market trends to gain competitive advantage.
Project Coordinator
La Girandole
04.2021 - 12.2021
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Reported regularly to managers on project budget, progress, and technical problems.
- Monitored project progress, identified risks and took corrective action as needed.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Human Resources Generalist
Quantum
01.2020 - 01.2021
- Supported HR Director by engaging in various HR functions, including recruitment, onboarding, training, payroll, time-off, and benefits administration
- Ensure adherence to company standards and policies, fostered a positive work environment.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Implemented and supervised orientation procedures for new hires.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Improved operational processes resulting in productivity increase in HR department.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Enabled transition of [Number] employees from paper time sheets to electronic, eliminating manual time entry.
- Collaborated with cross-functional teams to develop and execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Developed and monitored employee recognition programs.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Completed human resource operational requirements by scheduling and assigning employees.
- Worked alongside global business leader to deploy new training strategies.
HR Talent Acquisition & Onboarding Specialist
01.2019 - 01.2020
- Supported all aspects of the talent acquisition function, from strategy to execution, and building a high-performing team of professionals
- Managed the online registration process, collection and editing of personal information forms, and uploading sensitive documents for employees and contractors
- Reviewed and edited employment agreements, ensuring compliance with labor laws
Education
Bachelor of Arts - Human Ressources Management
McGill University
Montreal, QC04.2022
Bachelor of Arts - Women And Gender Studies
University of Alberta
Edmonton, AB12.2018
Bachelor of Arts - Criminology
University of Ottawa
Ottawa, ON04.2014
Skills
- Project Planning
- Scope Management
- Client Relationship Management
- Project plan development
- Cross-Functional Communication
- Client Relations
- Training and mentoring
- Agile Methodology
- Financial Administration
- Quality Control
- KPI Tracking
- Client liaison
- Documentation Management
- Project Management
- Team Leadership
- Budget Control
- Detail Oriented
- Documentation And Reporting
- Stakeholder Relations
- Information Technology Management
- Procuring Funding
- Asana software
Certification
- Certificate of Human Resources Management, 2020, McGill University
- Certificate of Information Technology, 2018, University of Ottawa
Projects
Inyambo Alberta Dance Club
Volunteer Experience
- Women Coalition of Alberta
- Inyambo Alberta Club Inc
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Project Coordinator
La Girandole
04.2021 - 12.2021
People Operations Generalist, Interim Business Partner
Mistplay
01.2021 - 01.2023
Senior Project Manager
Coalition Women In Alberta
08.2020 - Current
Human Resources Generalist
Quantum
01.2020 - 01.2021
HR Talent Acquisition & Onboarding Specialist
01.2019 - 01.2020
Bachelor of Arts - Human Ressources Management
McGill University
Bachelor of Arts - Women And Gender Studies
University of Alberta
Bachelor of Arts - Criminology
University of Ottawa