Christy Rodriguez
Los Angeles
Summary
Recent graduate in medical billing with expertise in CPT and ICD-10 coding using Med Q. Proven track record in enhancing patient engagement and ensuring compliance with healthcare regulations. Bilingual in Spanish, delivering exceptional customer service while managing claims and appeals efficiently. Committed to continuous professional development and improving operational efficiency.
Overview
8
8
years of professional experience
Work History
Medical Biller
Med Q
04.2024 - 05.2024
- Updated CPT and ICD 10 codes for patient records to ensure accuracy.
- Operated Office Ally Software for efficient claims processing.
- Adhered to HIPAA guidelines to protect patient confidentiality.
Pharmacy Technician
Eisner Health
Los Angeles
03.2022 - 04.2022
- Managed medication organization within computer system for efficient access.
- Assisted patients during drop-off and pick-up processes to ensure smooth operations.
- Alphabetized patient medications to improve retrieval accuracy.
Pharmacy Technician
CVS Pharmacy
Los Angeles
12.2019 - 12.2019
- Executed return of stock medications to ensure accurate inventory management.
- Organized medications on shelves for efficient retrieval and storage.
- Assisted patients during drop-off to facilitate smooth process.
- Sorted and placed medications in designated bins to maintain order.
Pharmacy Technician
Walgreens
Los Angeles
11.2019 - 12.2019
- Assisted patients during drop-off and pick-up processes.
- Filled prescriptions accurately and efficiently.
- Returned stock medications to designated areas.
- Placed medications in bins for patient retrieval.
- Organized medications on shelves for easy access.
Front Desk
Career College Consultants
Los Angeles
09.2016 - 04.2017
- Handled phone calls to provide timely customer support.
- Managed email correspondence to address inquiries efficiently.
- Executed copying tasks to maintain document organization.
- Delivered exceptional customer service to enhance client satisfaction.
Education
Diploma - Medical Billing
American Career College
Ontario, CA05-2024
Certificate - Pharmacy Technician
Maxiner Waters Employment Preparation Center
Los Angeles01-2020
High School Diploma -
Ambassador School of Global Leadership
Los Angeles, CA06.2017
Skills
- Healthcare compliance expertise
- Medical coding (CPT, ICD-10, HCPCS)
- Managed care familiarity (HMO/PPO)
- Medicare and Medicaid knowledge
- Explanation of Benefits (EOB) handling
- Appeals process management
- Terminology in healthcare
- Eligibility assessment skills
- Claims aging follow-up
- Electronic medical records (EMR/EHR)
- Exceptional customer service skills
- Optimistic attitude towards work
- Patient engagement techniques
- Approachable personality traits
- Effective phone communication skills
- Technical computer abilities
- Commitment to continuous learning
- Spanish bilingual proficiency
References
Available Upon Request
Languages
English
Professional
Spanish
Professional
Accomplishments
- I received a Perfect Attendance Award.
- Honor Roll for Maintaining A's 3 times throughout Medical Billing Module.
- I went above and beyond with completing ACC Ready Success Map with GRIT which is Growth, Resilience, Instinct and Tenacity.
Timeline
Medical Biller
Med Q
04.2024 - 05.2024
Pharmacy Technician
Eisner Health
03.2022 - 04.2022
Pharmacy Technician
CVS Pharmacy
12.2019 - 12.2019
Pharmacy Technician
Walgreens
11.2019 - 12.2019
Front Desk
Career College Consultants
09.2016 - 04.2017
Diploma - Medical Billing
American Career College
Certificate - Pharmacy Technician
Maxiner Waters Employment Preparation Center
High School Diploma -
Ambassador School of Global Leadership
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