Summary
Overview
Work History
Education
Skills
Shared governance Committees
Timeline
Generic

Christy Montenegro

Anaheim

Summary

Highly experienced higher education professional with over two decades of expertise in student services, enrollment management, veterans affairs, and executive administration. Proven ability to manage complex operations, budgets, compliance, and policy implementation while fostering an inclusive and supportive campus environment. Adept at executive support, event coordination, staff training, and institutional governance, ensuring seamless operations and enhanced student success.

Overview

24
24
years of professional experience

Work History

Admissions & Records Coordinator/Specialist

Cypress College
03.2001 - Current
  • Managed a range of services including student identification card procedures and records, ensuring strict adherence to confidentiality regulations such as FERPA.
  • Supervised and trained A&R personnel, overseeing their work performance and providing necessary support and guidance. Delegated and reviewed assignments and projects, ensuring timely completion and alignment with organizational goals. Established and monitored timelines, prioritizing tasks to optimize workflow efficiency.
  • Planned, organized, and coordinated training and staff development activities, including orientation programs for new A&R employees.
  • Conducted training workshops during the implementation of NGwebsolutions Dynamic Forms, serving as the primary point of contact for updates, training, and issue resolution.
  • Participated in the selection and hiring processes for Student Support and Services groups, contributing to the development of a skilled and motivated team.
  • Supervise and train/student adult hourly on best practices and procedures.
  • Trains, supervises, evaluates and directs the work of A&R personnel as assigned; participated in the selection and hiring processes for Student Support and Services groups; delegates and review assignments and projects.
  • Evaluates A&R student workers and personnel’s’ work products and results; including establishing and monitoring timelines and prioritize work.
  • Plans, organizes and arranges (when directed) appropriate training and staff development activities; including providing orientation for new A&R employees.

Veterans Certifying Official

Cypress College
09.2001 - Current
  • Directed and advised the Veteran Certifying Official in compliance with federal regulations, providing technical expertise and administrative guidance.
  • Oversaw daily operations of the Veterans Resource Center (VRC), supervising staff and students while ensuring adherence to policies and procedures.
  • Developed, implemented, and monitored operational plans and program budgets, optimizing resources to achieve departmental objectives.
  • Facilitated the creation of a supportive environment for Veteran students, including the establishment of the Cypress College Veterans Organization (CCVO) to enhance campus life and support transition into civilian life.
  • Collaborated with key campus departments to organize campus-wide events and provide comprehensive support services to students. Coordinated and collaborated with Student Services and Student Support Services coordinators to enhance student success and retention through impactful programs and services. Directed and coordinated campus-wide events, collaborating with key campus departments such as Counseling, Financial Aid, Disabled Student Services (DSS), and Student Life & Leadership.
  • Facilitated daily interactions between Veterans and campus life, assisting in their transition back into civilian life.
  • Founded the Cypress College Veterans Organization (CCVO), dedicated to enhancing student life on campus through community service and support initiatives.
  • Cultivated relationships with off-campus resources to provide comprehensive support services to students.
  • Supervised and provided training to adult hourly staff, ensuring adherence to best practices and procedures. Gathered and evaluated quality assurance data to identify areas for improvement and enhance process efficiency.
  • Created a supportive environment for Veteran students, fostering a safe space for studying and socializing.


President, Classified Senate (CCCS)

Volunteer - Cypress College
07.2022 - Current
  • Serve as the administrator for Cypress College in accordance with its constitution and bylaws, overseeing the operations of the Cypress College Classified Senate (CCCS).
  • Supervise and direct the work of staff within the CCCS, ensuring adherence to established policies and procedures.
  • Provide guidance and supervision in the development, review, and enforcement of CCCS documents, including the constitution, election code, and policies and procedures.
  • Advise, train, and encourage participation of classified leaders in the shared governance process, fostering a culture of collaboration and transparency.
  • Ensure compliance of CCCS with all district and state laws, employing problem-solving strategies and respectful dialogue to resolve conflicts and build healthy relationships between classified and executive leaders.
  • Develop and implement a leadership theory-to-practice model aimed at bridging classified work through CCCS, fostering a caring campus environment, and enhancing student programs and services through multi-level partnerships across the campus.
  • Direct, plan, and execute classified retreats, providing opportunities for professional development and team-building.
  • Collaborate with campus partners to facilitate leadership workshops for established and emerging classified leaders, promoting continuous growth and skill development within the classified workforce.

Education

Bachelor of Science - Business Management

California Coast University
Santa Ana, CA
07-2024

Associate of Arts - Liberal Arts

Cypress College
08.2006

Skills

  • Banner
  • Argos
  • Onbase
  • Microsoft 365
  • Dynamic Forms
  • Pathify
  • Enrollment manager
  • Tungsten
  • Parchment
  • College Scheduler
  • Adobe
  • Robert Rules/Brown Act

Shared governance Committees

President, Classified Senate 2022 - Present

Member, CC - PAC 2023 - Present

Member, CC- Guided Pathways 2023 - Present

Member, CC- Technology Committee 2022- Present

Timeline

President, Classified Senate (CCCS)

Volunteer - Cypress College
07.2022 - Current

Veterans Certifying Official

Cypress College
09.2001 - Current

Admissions & Records Coordinator/Specialist

Cypress College
03.2001 - Current

Associate of Arts - Liberal Arts

Cypress College

Bachelor of Science - Business Management

California Coast University

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