Christy Hsu
Chino
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Purchasing & Inventory Control Manager
Glomex Inc.
Ontario
09.2024 - Current
- Managed daily operations of purchasing department and supervised staff to ensure smooth workflow.
- Coordinated purchasing activities with suppliers to enhance procurement processes.
- Executed purchasing activities and communicated with factory to efficiently place orders.
- Manage and monitor inventory on hand.
- Managed inventory levels to ensure optimal stock availability.
- Developed inventory control procedures to enhance operational efficiency.
- Facilitated communication with forwarders to ensure timely deliveries.
- Collaborated with vendors to ensure timely delivery of materials in accordance with customer requirements.
- Coordinated communication between internal departments regarding purchasing decisions and deliveries.
AVP/Senior Trade Operations Officer
CTBC Bank USA
Rowland Heights
06.2022 - 08.2024
- Executed responsibilities in L/C advising, issuance, negotiation, settlement, and customer credit review, providing comprehensive support for trade finance products and services.
- Facilitated international payments by sending accurate SWIFT messages.
- Process inward/outward collections and ensure documents accuracy.
- Conducted OFAC checks to ensure compliance with regulations.
- Led compliance initiatives to align with regulatory requirements in banking operations.
- Prepare department monthly statistics reports.
- Supported team functions by completing assigned tasks effectively.
AVP/ International Operations Manager
GBC International Bank
Monterey Park
02.2021 - 05.2022
- Managed duties equivalent to the supervisor's role.
- Collaborated with senior management to define long-term business objectives and strategies.
- Managed compliance with banking regulations and internal policies effectively.
- Implemented process improvements that resulted in improved operational efficiencies.
- Delivered daily leadership, direction, and support to team members, fostering a collaborative work environment.
- Mentored junior staff, fostering professional development and team collaboration.
- Facilitated weekly status meetings with project teams to ensure accountability and milestone achievement.
International Operations Supervisor
GBC International Bank
Monterey Park
01.2020 - 01.2021
- Supervised import/export letters of credit, collections, payment transactions, and compliance for trade operations, ensuring accuracy and adherence to regulations.
- Supervised the day-to-day operations of the international operations team.
- Directed daily activities and organized team assignments to achieve established goals while conducting performance reviews.
- Managed team to deliver exceptional customer service and uphold quality control standards for products and services.
- Enhanced department efficiency and effectiveness by implementing changes to comply with BSA, OFAC, and AML laws.
Wire Transfer & L/C Specialist
GBC International Bank
Monterey Park
04.2017 - 01.2020
- Negotiated Export LC, processed Import LC and SBLC issuance, handled inward/outward collections, and verified document accuracy.
- Gathering of necessary information or documentation to complete Letters of Credit and any related financial transactions.
- Processed electronic fund transfers for customers, ensuring accuracy and compliance.
- Prepares and processes all documents required for each transaction.
- Inputs transactions into applicable systems, maintains records of transfer procedures and reconciles all accounts documents.
- Checked all information thoroughly to eliminate errors and validated documentation in accordance with bank policies.
- Conducted OFAC checks to ensure compliance with regulations.
- Sent swift messages to facilitate timely international payments.
- Executed tasks to support team operations.
Office Manager
Yuneec USA Inc.
Ontario
11.2016 - 03.2017
- Work with human resource department to hire candidates within the estimated budget.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Coordinated in-house activities to enhance employee morale and engagement.
- Managed daily office operations and maintained office supplies efficiently.
- Coordinated schedules for executive meetings and team events seamlessly.
- Oversaw vendor relationships and negotiated service contracts effectively.
- Assisted in budget preparation by tracking office expenses accurately.
- Developed communication protocols to enhance team collaboration and information sharing.
Sales Coordinator for New Balance Shoes
Solar Link International
Ontario
10.2013 - 10.2016
- Processed customer orders for products and services, ensuring accurate and timely fulfillment through effective data entry.
- Maintained up-to-date knowledge of all company products and services to provide accurate responses to customer inquiries.
- Resolved customer complaints and inquiries related to order issues, enhancing customer satisfaction.
- Visited the Tijuana factory each month to evaluate quality standards and facilitate direct communication.
Office Project Manager
Taiwan Trade Center, Los Angeles
Los Angeles
03.2011 - 09.2013
- Promoted and assisted Taiwan companies in exporting to US, coordinating trade show setup and arrangements to enhance visibility.
- Coordinated logistics for US vendors at trade shows in Taiwan, ensuring seamless participation and engagement.
- Facilitated communication between vendors and stakeholders, ensuring alignment on project objectives and timelines.
- Managed customer inquiries and complaints effectively to ensure satisfaction.
- Establish, manage & record customer account information by using computer system.
- Answer trade inquiries from import and/or export companies.
Accounting
Culture Center of Taipei Economic Cultural OfNice in Los Angeles
El Monte
09.2011 - 03.2011
- Prepared A/P and A/R, balanced sheets, and reconciled month-end bank accounts.
- Ensured accurate processing of checks and cash deposits for secure transactions.
- Handled high volume of inquiries from customers via phone and in-person.
Bilingual Sales Administrator
ACT Company
Monterey Park
09.1996 - 06.1997
- Checked customer credit lines and logged sales orders into computer system to facilitate timely processing.
- Created packing lists and shipping tags, tracked customer orders, and arranged shipments to enhance delivery efficiency.
- Maintained customer database, generating monthly backlog reports to ensure accurate order fulfillment.
Assistant Sales Manager
CPS Company
El Monte
05.1994 - 06.1996
- Prepared daily, monthly and quarterly sales reports.
- Coordinated with sales team to manage overtime pay processes.
- Resolved customer service issues to enhance customer satisfaction.
- Maintained accurate customer records for efficient access and retrieval.
Education
Bachelor of Business Administration -
University Of Central Oklahoma
Edmond, OKSkills
- Trade finance
- Trade compliance
- Letter of credit management
- International Trade Finance Operations
Certification
- Certification of URC522 achievement, 01/15/20
- Certification of UCP600 achievement, 01/28/20
- Certificate of completed L/C online course, 02/28/20
- Certificate of participation for Trade-Based Money Laundering, 07/14/20
- Certificate of completion for BAFT Trade Finance Workshop 2019
- Certificate of completion for BAFT Trade Finance Workshop 2020
Languages
- English
- Mandarin
Timeline
Purchasing & Inventory Control Manager
Glomex Inc.
09.2024 - Current
AVP/Senior Trade Operations Officer
CTBC Bank USA
06.2022 - 08.2024
AVP/ International Operations Manager
GBC International Bank
02.2021 - 05.2022
International Operations Supervisor
GBC International Bank
01.2020 - 01.2021
Wire Transfer & L/C Specialist
GBC International Bank
04.2017 - 01.2020
Office Manager
Yuneec USA Inc.
11.2016 - 03.2017
Sales Coordinator for New Balance Shoes
Solar Link International
10.2013 - 10.2016
Accounting
Culture Center of Taipei Economic Cultural OfNice in Los Angeles
09.2011 - 03.2011
Office Project Manager
Taiwan Trade Center, Los Angeles
03.2011 - 09.2013
Bilingual Sales Administrator
ACT Company
09.1996 - 06.1997
Assistant Sales Manager
CPS Company
05.1994 - 06.1996
Bachelor of Business Administration -
University Of Central Oklahoma