Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Hamilton

Logan Lake,BC

Summary

Accomplished professional with a proven track record in enhancing operational efficiency and customer satisfaction at Minex through expert record-keeping and exceptional interpersonal communication. Skilled in MS Office and adept at relationship building, consistently achieved project goals while maintaining compliance. Demonstrates adaptability and a results-driven approach, ensuring project success and client satisfaction.

Overview

27
27
years of professional experience

Work History

OFA 3 / Landfill Operations

Minex
11.2020 - Current
  • Create detailed reports documenting all incoming waste loads.
  • Report any none compliant waste
  • Direct all incoming Traffic
  • Maintained high-quality records of all incidents attended, enabling accurate reporting while also identifying potential areas of improvement in emergency response procedures.
  • Established trust with patients through compassionate bedside manner and clear communication of treatment steps being taken for their benefit.
  • Implemented first aid measures when necessary, providing immediate attention to injuries or incidents that occurred onsite.

Scale Attendant / Office Administrator

SCV Contractors (TNRD Refuse & Recycle Depots)
09.2018 - 05.2020
  • Operated weigh scales and issued tickets when necessary.
  • Answered customer calls professionally and routed to appropriate person.
  • Maintained tidy work area to reduce likelihood of accidents.
  • Greeted customers and provided excellent service.
  • Confirmed load contents met facility requirements before allowing entry, preventing unauthorized items from entering site areas.
  • Completed daily reports on transactions, revenue generated, and any operational issues encountered during shifts.
  • Reduced customer wait times by efficiently managing traffic flow at the scale house.

Visitor Service Attendant

Parks Canada
06.2015 - 09.2015
  • Maintained clean and professional appearance during work shift.
  • Maintained clean and orderly work station.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided exceptional customer support by addressing needs quickly and professionally.
  • Managed cash transactions accurately, maintaining financial security within the workplace.
  • Developed strong knowledge of Parks Canada to provide informed recommendations based on visitors needs.
  • Collaborated with team members to improve overall service quality and visitor experience.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Processed payments and provided receipts to establish proof of transaction.
  • Utilized strong interpersonal skills to establish rapport with visitors

Office Manager

Cardinal Boat Movers
10.2013 - 09.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Successfully managed projects by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Bartender /Food Server

Multiple Pubs
12.2009 - 09.2013
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Owner

C-Line Holdings
03.1997 - 08.2007
  • Managed day-to-day business operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Increased revenue by strategically expanding client base and negotiating favorable contract terms.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Education

High School Diploma -

Guilford Park
Surrey, BC

Occupational First Aid Level 3

Valley First
Kamloops, BC
09.2021

Skills

  • Record Keeping Abilities
  • MS Office
  • Customer Relations
  • Clear oral/written communication
  • Billing
  • Bookkeeping
  • Relationship Building
  • Conflict Management
  • Training and coaching
  • Travel Coordination
  • Workflow Planning
  • Computer Skills
  • Scheduling and Coordinating
  • Problem-Solving
  • Excellent multi-tasking ability
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Active Listening
  • Adaptability and Flexibility
  • Decision-Making
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Analytical Thinking
  • Professional Demeanor
  • Advanced First Aid Certification

Timeline

OFA 3 / Landfill Operations

Minex
11.2020 - Current

Scale Attendant / Office Administrator

SCV Contractors (TNRD Refuse & Recycle Depots)
09.2018 - 05.2020

Visitor Service Attendant

Parks Canada
06.2015 - 09.2015

Office Manager

Cardinal Boat Movers
10.2013 - 09.2014

Bartender /Food Server

Multiple Pubs
12.2009 - 09.2013

Owner

C-Line Holdings
03.1997 - 08.2007

High School Diploma -

Guilford Park

Occupational First Aid Level 3

Valley First

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