Christten Hospedales
Montreal
Summary
Eager to bring a rich background in customer service, administrative tasks, and health care to a dynamic team. Passionate about contributing positively to the company's goals while continuing to grow professionally and further enhance my skills.
Overview
15
15
years of professional experience
Work History
Educator
Levitt’s Residence
07.2016 - Current
- Assisted with client personal care needs to foster independence and well-being.
- Communicated with parents and guardians about student daily activities, behaviors and related issues.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Created strategies to meet needs of mentally and physically disabled students.
Receptionist
Medicom
02.2014 - 06.2014
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted and directed visitors to appropriate personnel and answered calls and emails daily.
- Maintained office supply inventory and placed orders to meet demand
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
Customer Care Sales Agent/Receptionist
Colbanet
01.2012 - 11.2012
- Delivered customer support to high call load each shift.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Cashier
St Pierre Elliott, Aéroport
12.2010 - 12.2011
- Assessed customer needs to provide assistance and information on product features.
- Increased purchase amounts by cross-selling with similar products.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Lakeside Academy
Lachine, QC06.2007
Skills
- Proficient in Microsoft Word, Excel, PowerPoint, Simply Accounting, and Outlook
- Exceptional communication skills, bolstered by extensive customer service
- Calm and Professional Under Pressure
- Relationship building
- Team collaboration
- Cultural awareness
- Empathy and patience
- Flexibility and adaptability
Languages
English
Native or Bilingual
French
Professional Working
Interests
- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
- Dancing
- Gym Workouts
- Enjoy hobbies that combine physical activity with outdoor exploration
- Horseback Riding
Timeline
Educator
Levitt’s Residence
07.2016 - Current
Receptionist
Medicom
02.2014 - 06.2014
Customer Care Sales Agent/Receptionist
Colbanet
01.2012 - 11.2012
Cashier
St Pierre Elliott, Aéroport
12.2010 - 12.2011
High School Diploma -
Lakeside Academy