Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Chris Schenko

Sarnia,ON

Summary

Dynamic professional with a proven track record at Ledcor Group, excelling in technical support and customer relationship management. Adept at troubleshooting and enhancing system performance, I foster strong team collaboration and mentor junior staff, driving both individual and organizational success. Committed to delivering exceptional service and building lasting client relationships.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Self Employed

CS Communication Services
04.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Built lasting and happy customer base installing Television / phone and data solutions throughout Southern Ontario

Team Leader

Ledcor Group of Companies
09.2009 - 04.2015
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Field Technician

Ledcor Technical Services
10.2009 - 03.2015
  • Utilized safety practices with no complaints or accidents.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Kept detailed records of field measurements and data.


Education

Bachelor of Arts - Journalism

Niagara College
Welland, None
06-2005

Skills

  • Technical support
  • Troubleshooting techniques
  • Customer relationship management
  • Data analysis

Languages

English
Native or Bilingual

Certification

Working at Heights

Confined Spaces

St.John's First Aid

Timeline

Self Employed

CS Communication Services
04.2015 - Current

Field Technician

Ledcor Technical Services
10.2009 - 03.2015

Team Leader

Ledcor Group of Companies
09.2009 - 04.2015

Bachelor of Arts - Journalism

Niagara College

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Chris Schenko