Christopher Watt
North Vancouver,BC
Summary
Accomplished Account Executive with a proven track record in business development and customer relationship management, notably at Shaw Cable. Excelled in territory management and contract negotiation, consistently exceeding sales quotas. Skilled in fostering long-term client loyalty and expanding customer base through strategic relationship-building and effective communication.
Overview
14
14
years of professional experience
Work History
Account Executive
Shaw Cable
07.2022 - 08.2023
- Negotiated prices, terms of sales and service agreements.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Account Executive
Comm100
03.2018 - 07.2022
- Achieved or exceeded company-defined sales quotas.
- Built relationships with customers and community to promote long term business growth.
- Built diverse and consistent sales portfolio.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Recorded accurate and efficient records in customer database.
Account Executive
LocalSphere
06.2014 - 01.2017
- Negotiated prices, terms of sales and service agreements.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Maintained current knowledge of evolving changes in marketplace.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
Account Executive
PerfectMind
02.2011 - 05.2014
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to team objectives in fast-paced environment.
- Recorded accurate and efficient records in customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Account Executive
Softrend Systems
03.2009 - 01.2011
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Developed, maintained and utilized diverse client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
BBA - Business Administration
Capilano University
North Vancouver, BCSkills
- Territory Management
- Business Development
- Contract Negotiation
- Customer Relationship Management
Languages
English
Native or Bilingual
Timeline
Account Executive
Shaw Cable
07.2022 - 08.2023
Account Executive
Comm100
03.2018 - 07.2022
Account Executive
LocalSphere
06.2014 - 01.2017
Account Executive
PerfectMind
02.2011 - 05.2014
Account Executive
Softrend Systems
03.2009 - 01.2011
BBA - Business Administration
Capilano University
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