Dynamic professional with a proven track record at Proper Cuts Barbershop, excelling in client management and service excellence. Enhanced operational efficiency through an innovative online booking system, while maintaining high standards of hygiene and professionalism. Skilled in resolving customer issues diplomatically, fostering lasting client relationships.
Overview
6
6
years of professional experience
Work History
Licenced Barber
Proper Cuts Barbershop
131 Jackson Street San Jose, CA
02.2020 - Current
Participated in ongoing education opportunities to stay current with industry trends and enhance skillset.
Collaborated with fellow barbers to provide consistent, high-quality services across the entire shop.
Maintained a clean and hygienic work environment for the safety of clients and staff members.
Upheld high-quality service standards by adhering to state licensing guidelines and sanitation regulations at all times during daily operations within the salon environment.
Streamlined appointment booking process by implementing an online reservation system that increased efficiency for both clients and staff members alike.
Successfully managed challenging customer situations with diplomacy and professionalism, ensuring that issues were resolved promptly to maintain positive relationships with clients moving forward.
Education
Associate Degree in Nursing - Licenced Vocational Nusing
Carrington College
San Jose, CA
03-2015
Skills
Client management
Effective scheduling and coordination
Service excellence
Targeted marketing strategies
Proficient in managing multiple tasks
Client communication skills
Timeline
Licenced Barber
Proper Cuts Barbershop
02.2020 - Current
Associate Degree in Nursing - Licenced Vocational Nusing