Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Timeline
Generic

Christopher Trefero

Citrus Heights

Summary

Highly skilled and adaptable professional with five years of experience as a QA Engineer, delivering high-quality testing for software applications, and a strong background in customer service, maintenance, and technical support. Extensive experience in problem-solving, technical troubleshooting, and collaboration. Holding an Associate’s degree in Anthropology, a Bachelor's degree in Game Design and Development, and an Electrician Diploma. Adept at working in fast-paced environments and skilled in both technical and soft skills, including attention to detail, communication, and team leadership.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Custodian

Western Placer Unified School District
Lincoln
11.2023 - Current
  • Maintained cleanliness and safety standards in a variety of facilities, ensuring a safe and welcoming environment for all occupants
  • Worked independently and as part of a team, prioritizing tasks based on need and urgency
  • Trained new employees on safety protocols and cleaning procedures
  • Managed inventory of cleaning supplies, ensuring adequate stock and minimizing waste

QA Engineer

Telestream
08.2018 - 09.2023
  • Conducted manual and automated testing for a variety of software applications, ensuring high-quality releases
  • Developed and executed test plans and test cases, reducing the number of defects in production by 30%
  • Collaborated with developers to debug and resolve complex technical issues, using tools like Selenium, JIRA, and Postman
  • Led the implementation of a new testing strategy that improved testing efficiency by 25%
  • Trained and mentored junior QA team members, fostering a collaborative team environment
  • Worked in Agile environments, attending sprint planning, daily stand-ups, and retrospectives to ensure timely product releases

Crew Member

Jack in the Box
07.2013 - 08.2018
  • Delivered excellent customer service while managing food orders and resolving customer complaints, resulting in a 20% increase in customer satisfaction
  • Trained and supervised new employees, fostering teamwork and improving operational efficiency
  • Demonstrated adaptability by multitasking in a fast-paced environment while maintaining attention to detail
  • Worked closely with team members to optimize food preparation and delivery times, reducing service delays by 15%

Education

Electrician Diploma - Electrician Trade School

SkillCat
Online
01-2025

Game Design And Development - Computer Science

Full Sail University
Winter Park, FL
01.2021

Associate of Arts - Anthropology

Sierra College
Rocklin, CA
01.2016

Skills

  • Test Planning
  • Test Case Development
  • Regression Testing
  • Functional Testing
  • Manual & Automated Testing
  • Performance Testing
  • JIRA
  • Selenium
  • TestRail
  • Postman
  • Jenkins
  • Git
  • Java
  • Python
  • SQL
  • HTML/CSS
  • JavaScript
  • Bugzilla
  • Confluence
  • MySQL
  • PostgreSQL
  • MS SQL Server
  • Unity3D
  • Unreal Engine
  • C#
  • Game Mechanics Design
  • Wiring
  • Circuitry
  • Electrical Troubleshooting
  • Agile
  • Scrum
  • Waterfall
  • Issue Resolution
  • Cross-functional Collaboration
  • Client Interaction
  • Technical Support
  • Problem Solving
  • Attention to Detail
  • Critical Thinking
  • Team Collaboration & Leadership
  • Adaptability & Flexibility
  • Time Management & Multitasking
  • Conflict Resolution
  • Customer-Centric Mindset
  • Continuous Learning & Development

Certification

  • Certified QA Automation Engineer, 2023
  • AWS Certified Solutions Architect – Associate, 2023

Additional Information

English, Fluent | Spanish, Conversational

Timeline

Custodian

Western Placer Unified School District
11.2023 - Current

QA Engineer

Telestream
08.2018 - 09.2023

Crew Member

Jack in the Box
07.2013 - 08.2018

Electrician Diploma - Electrician Trade School

SkillCat

Game Design And Development - Computer Science

Full Sail University

Associate of Arts - Anthropology

Sierra College

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Christopher Trefero