Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Christopher Tiongson

Cypress

Summary

Dynamic sales professional with a proven track record at Wine Warehouse, excelling in client support and relationship development. Leveraged strong interpersonal skills to boost sales revenue and enhance customer satisfaction. Recognized for optimizing the sales process and delivering tailored solutions, resulting in increased loyalty and repeat business.

Overview

16
16
years of professional experience

Work History

Salesperson

Breakthru Beverage
04.2023 - 07.2025
  • Built relationships with customers to increase sales potential.
  • Enhanced client loyalty and repeat business through relationship development.
  • Increased sales by engaging customers and effectively addressing needs.
  • Collaborated with team members to achieve sales goals and support environment.
  • Delivered exceptional customer service, leading to positive reviews and referrals.

Inside Sales Representative

Wine Warehouse
05.2022 - 04.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Inside Sales Representative

Wine Warehouse
04.2020 - 10.2022
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.

Compliance Coordinator

Wine Warehouse
11.2021 - 05.2022
  • Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
  • Served as liaison between management and staff on matters related to compliance concerns and inquiries.
  • Collaborated with cross-functional teams to address any identified compliance issues promptly.
  • Streamlined processes for increased efficiency in monitoring and reporting compliance activities.

Customer Service Representative

Wine Warehouse
12.2009 - 03.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Western High School
Anahiem
07-2012

Skills

  • Client support
  • Customer service expertise
  • Strong interpersonal skills
  • Relationship development skills
  • Sales process optimization
  • Engaged listening

Accomplishments

  • Grew inside Sales territory from $65,000 to $100,00 plus.
  • Successfully launched Inside Sales department and was able to bring on 8 more positions with the company.

Timeline

Salesperson

Breakthru Beverage
04.2023 - 07.2025

Inside Sales Representative

Wine Warehouse
05.2022 - 04.2023

Compliance Coordinator

Wine Warehouse
11.2021 - 05.2022

Inside Sales Representative

Wine Warehouse
04.2020 - 10.2022

Customer Service Representative

Wine Warehouse
12.2009 - 03.2020

Western High School

Similar Profiles

CREATE PROFILE
Christopher Tiongson