I am an detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. I am willing to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales/Client Representative
The Prospect Exchange
09.2023 - 04.2024
Developed strong relationships with clients by establishing trust and understanding their unique requirements.
Conducted regular check-ins with clients to ensure satisfaction and proactively address potential issues.
Facilitated successful contract renewals by consistently demonstrating value-addition and commitment towards clients'' success.
Assisted in the development of marketing materials targeted at specific client segments, increasing brand awareness.
Shift manager
Hockey Technology Partners
09.2023 - 04.2024
Handled escalated stream issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kept employees operating productively and working on task to meet business and customer needs.
Golf Course Groundskeeper (Summer Employment)
Various Golf Courses
06.2019 - 09.2023
Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
Bike Builder/General Labour
Toys R Us
06.2022 - 08.2022
Kept inventory well-stocked, ensuring timely completion of bike assembly projects for customers.
Conducted thorough safety inspections of assembled bikes, guaranteeing high-quality products for customers.
Kitchen Staff
McDonald's
09.2016 - 05.2018
Made food according to standard recipes with requested changes for customer satisfaction.
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Education
Hockey Analytics -
Sport Management Worldwide
08.2023
Bachelor of Sport Management (Honours) -
Brock University
St. Catharines, ON
06.2023
High School Diploma -
Bill Crothers Secondary School
Unionville, ON
06.2019
Skills
Goal-Oriented
Problem-Solving Skills
Excellent Communication Skills
Ability to work independently and as part of a team