Christopher Sunderman/Watt
Spruce Grove
Summary
Adept at mechanical troubleshooting and hydraulic systems, I enhanced team performance and customer satisfaction at Red Flame Industries through expert diagnosis and efficient repair solutions. My mentoring abilities fostered a culture of safety and efficiency, contributing to significant operational improvements.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shop Technician
Red Flame Industries
06.2021 - Current
- Kept shop clean, organized and stocked with supplies.
- Contributed to a safer work environment by consistently following safety protocols and procedures.
- Repaired parts, components and assemblies to correct malfunctions.
- Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
MULTI Service Technician
Red Flame Industries
03.2018 - 01.2020
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
High Tourqe Service/High Tourqe Service/Repair Technician
Axsis Tourqe
01.2019 - 12.2019
- Strengthened client relationships through exceptional communication skills and empathetic problem-solving abilities.
- Mitigated potential warranty claim disputes by meticulously documenting all work performed and parts replaced during repair jobs.
- Improved customer satisfaction by swiftly diagnosing and repairing faulty equipment.
- Streamlined workflow processes through regular review of best practices, implementing improvements as needed for optimal efficiency.
Specialty Services Technician
Innovator Industrial Services
04.2011 - 03.2017
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
High School Diploma -
NorQuest College
Edmonton, AB01.2001
Skills
- Precision measuring
- Hydraulic systems
- Machine Operation
- Mentoring abilities
- Team Management
- Mechanical Troubleshooting
- Diagnostic Skills
Certification
Flange Facing
Cold cutting , service and repair,
Hot/Cold taps
Heat treatment
Leak Repair
Bolting and High torque
Inspections
Fork lift
regular indoor/outdoor
large air brake
overhead crane
shipping/receiving
hydro testing with hp plugs/conventional
calibrations
Timeline
Shop Technician
Red Flame Industries
06.2021 - Current
High Tourqe Service/High Tourqe Service/Repair Technician
Axsis Tourqe
01.2019 - 12.2019
MULTI Service Technician
Red Flame Industries
03.2018 - 01.2020
Specialty Services Technician
Innovator Industrial Services
04.2011 - 03.2017
High School Diploma -
NorQuest College
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