Christopher Soto
Bakersfield
Summary
Dynamic Shift Leader at Taco Bell with proven expertise in issue resolution and team leadership. Successfully enhanced customer satisfaction through effective complaint management and strategic thinking. Skilled in sales reporting and cash handling, ensuring accurate transactions and efficient operations. Committed to maintaining high standards in production areas, driving profitability and team performance.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Leader
Taco Bell
07.2023 - Current
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Frequently inspected production area to verify proper equipment operation.
Education
Bachelor of Science - Automotive Technician
Bakersfield College
Bakersfield, CA01-2027
Skills
- Sales reporting
- Issue resolution
- POS deletions
- Drawer assignments
- Team leadership
- Inventory counts
- Shift leadership
- Client service
- Cash handling
- Strategic thinking
Accomplishments
- Supervised team of 4 staff members.
- Achieved time goal by completing orders with accuracy and efficiency.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Taco Bell
07.2023 - Current
Bachelor of Science - Automotive Technician
Bakersfield College
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