Christopher Solis
Long Beach
Summary
Proactive and detail-oriented, I excelled at Los Angeles Central Library by enhancing customer satisfaction and reducing data entry errors. My expertise in Microsoft Office and exceptional multitasking abilities led to the effective training of new clerks, demonstrating strong teamwork and collaboration skills.
Overview
24
24
years of professional experience
Work History
Clerk
Los Angeles Central Library
03.2001 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
High School Diploma -
Wilson High School
Los Angeles, CASkills
- Telephone etiquette
- Customer satisfaction
- Filing systems
- Typing speed
- File and database management
- Multitasking
- Time management
- Customer communication
- Microsoft office
- Teamwork and collaboration
- Excel
Timeline
Clerk
Los Angeles Central Library
03.2001 - Current
High School Diploma -
Wilson High School
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