Christopher Snow
Chilliwack,Canada
Summary
Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.
Overview
11
11
years of professional experience
Work History
Tow Truck Operator
Roadway Towing Ltd.
Delta, BC
10.2019 - Current
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Invoiced, collected monies due and settled accounts with customers each day.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Operated with safety and skill to avoid accidents and delays.
- Managed 10-25 customer calls daily.
Mechanic
Roadway Towing Ltd.
Delta, BC
10.2019 - Current
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Ability to complete two full services, greasing, and Commercial Vehicle Inspections within 6 hours.
Tow Truck Operator
Payless Auto Towing Ltd. (Under owner operator - 363338 B.C. Ltd.)
North Vancouver, BC
07.2017 - 10.2019
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Invoiced, collected monies due.
- Operated with safety and skill to avoid accidents and delays.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable and high end vehicles such as Tesla, Mercedes Benz, Mclaren, Ferrari, and Lamborghini.
- Increased sales by 10% by finding stranded motorists to assist.
Tow Truck Operator
Clearwater Towing
Clearwater, BC
03.2015 - 06.2017
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and Roadside Assistance.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Operated Medium Duty trucks to tow commercial, and vehicles with heavier GVW's.
- Invoiced and collected monies due .
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Secured vehicle to tow truck and checked all attachments for safe operation.
Powder Coat Painter
Linex Industries
Delta, BC
02.2013 - 02.2015
- Prepared parts for coating and followed all procedures regarding powder coating application.
- Verified production workflow, quality parts and delivery met required timeframes.
- Checked parts to verify attachment of correct identification.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
Education
Certificate - Electrical
Kwantlen Polytechnic University
Cloverdale, BC2015
Skills
- Equipment Repair and Maintenance
- Fast Reaction Time
- Load Inspection
- Forklift Operation
- Safe Moving Operations
- Problem Anticipation and Resolution
- Critical Thinking
- Time Management
- Hooks and Grapples
- Work Orders and Documentation
- Valid Driver's License
- Customer Relations
Timeline
Tow Truck Operator
Roadway Towing Ltd.
10.2019 - Current
Mechanic
Roadway Towing Ltd.
10.2019 - Current
Tow Truck Operator
Payless Auto Towing Ltd. (Under owner operator - 363338 B.C. Ltd.)
07.2017 - 10.2019
Tow Truck Operator
Clearwater Towing
03.2015 - 06.2017
Powder Coat Painter
Linex Industries
02.2013 - 02.2015
Certificate - Electrical
Kwantlen Polytechnic University
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