Christopher Smith

• Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
• Sold just under $500,000 in gross profit in three years
• Boosted team performance by sharing product knowledge, sales techniques, and best practices during team meetings and training sessions.
• Ensured strict compliance with federal, provincial, and local regulations related to OMVIC policies and ethical leasing practices.
• Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
• Generated repeat business by fostering long-term relationships built on trustworthiness, reliability, and understanding of client requirements.
• Developed new business opportunities by networking within the community, participating in industry events, and cultivating referral sources.
• Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.

Hired, trained, and motivated employees to perform daily business functions.

• Managed daily operations for optimal efficiency, streamlining processes, and creating SOP's to reduce costs.
• Implemented effective financial management practices, improving cash flow and profitability.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
• Negotiated contracts with vendors to secure favorable terms for the business.
• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Oversaw hiring process, selecting highly skilled candidates who contributed significantly to company success.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Contributed positively to the local community through involvement in various events or charitable organizations.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Created company from idea to cash flow positive in week 3. Currently on track to produce $1,000,000 in annual sales.

• Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Excellent communication skills, both verbal, written.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Expanded customer base through cold calling, networking, and relationship building.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
• Utilized CRM software to manage client information, track leads, keep detailed records, and monitor sales progress.