Christopher Santoyo
MACY’S
Santa Paula
1
Certification
4
years of professional experience
Customer-focused retail professional with hands-on experience in customer service, stocking, and inventory management. Skilled in building positive relationships and enhancing the shopping experience while managing inventory processes efficiently. Thrives in fast-paced environments, ensuring operational efficiency and customer satisfaction.
Work History
RETAIL SALES ASSOCIATE
1 Year- Delivered exceptional customer service by assisting with purchases and addressing inquiries, ensuring a positive shopping experience
- Processed transactions accurately using cash register, maintaining precise money handling and payment processing
- Collaborated with team members to achieve sales goals and improve store efficiency
- Partnered with team members to meet sales goals and streamline store operations
- Completed customer service training, strengthening communication and problem-solving skills
SEASONAL RETAIL SALES ASSOCIATE
1 Month- Provided exceptional customer service by addressing product inquiries, resolving issues, and fostering a welcoming shopping atmosphere
- Handled cash, card, and mobile payments accurately using the register while maintaining responsibility and attention to detail during transactions
- Supported team operations by working in a fast-paced environment, multitasking between stocking, cashiering, and customer assistance as needed
- Ensured a clean and organized store environment through regular cleaning and maintaining tidy aisles and displays for easy customer navigation
- Assisted team operations by working in a fast-paced environment and performing multiple tasks, including stocking and cashiering.
RETAIL SALES ASSOCIATE
2 Years 9 Months- Managed stocking and organization of merchandise, creating appealing displays that enhanced customer engagement
- Collaborated with team members to achieve sales goals, improve store efficiency, and provide a positive customer experience
- Collaborated with team members to exceed sales goals and enhance store efficiency, contributing to a positive customer experience
- Assisted in stocking and organizing merchandise on shelves, ensuring proper display for optimal product visibility
- Ensured compliance with store standards by maintaining cleanliness and organization throughout the store and stockroom
- Ensured the store met company standards for product organization, presentation, and inventory control
- Maintained a clean and orderly stockroom, replenishing inventory as needed and keeping track of products
- Adapted quickly to the seasonal demands of the store, maintaining high performance during peak hours
Education
High School Diploma
Skills
Customer service
Reliable Team Player
Adaptable to Change
Organized
Sales-Driven Mindset
Inventory management
Customer support
Dependable
Strong Work Ethic
Client support
Communication
Certification
- Customer Service and Sales Certified
- NFR RiseUp 2025–2027
- ServSafe Food Handler Certified
Timeline
RETAIL SALES ASSOCIATE
MACY’S
07.2025 - 07.2026Read More
SEASONAL RETAIL SALES ASSOCIATE
5 BELOW
12.2024 - 01.2025Read More
RETAIL SALES ASSOCIATE
SANTA PAULA TRADING CO.
02.2022 - 11.2024Read More
Santa Paula High School
High School Diploma
Read More