Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Sandoval

Anaheim

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

8
8
years of professional experience

Work History

Front Desk Supervisor

Anaheim Majestic Garden Hotel
01.2025 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Coordinated with room service, housekeeping, maintenance, and security to meet all guest needs.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Communicate and update all management on property statuses, financial review, and any issues.
  • Handle guest concerns promptly and professionally, turning negative experiences into positive outcomes."

Night Auditor Supervisor

Anaheim Majestic Garden Ho
09.2022 - 01.2025
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Communicate and update all management on property statuses and financial review.
  • Balancing rooms when needed.
  • Handle all overnight problems that arise.


Barista and Cashier

Coffee Bean and Tea Leaf
06.2021 - 10.2022
  • Prepared and served hot and cold beverages, including tea and expresso-based drinks by using an expresso machine a tea brewer, drip coffee maker, as well as cold brew preperation
  • Manage inventories by replenishing coffee bean supply, stocking coffee brewing equipment, and ensuring sufficient supplies
  • Getting customers as they came in and out kept dining area clean and restocked

Shift Manager

Taco Bell
05.2019 - 08.2022
  • Monitor front and back of store/restaurant for operational efficiency
  • Conduct inventory checks and restock supplies as needed
  • Check register for cash and charge totals at the beginning and end of each shift
  • Maintaining sale goals and labor goals for 15 periods straight.
  • Report to superiors and attend meetings to discuss goals and actions needed to achieve said goals
  • Ability to train new employees, and coach/correct other team members upon tasks.

Customer Service Champion

Taco Bell
08.2018 - 05.2019
  • Provide excellent Customer Service experience.
    Serving clients and customers in a respectful and timely manner
  • Display team work to meet sales goal and customer needs during the shift.
  • Following set rules and company policies to ensure staff and customer safety.

Photographer/Sales Associate

Knott's Berry Farm
05.2017 - 03.2018
  • Consistently greeting guest to their need and locations issues and complains
  • Improved services quality by developing strong knowledge of our products and services to upsell packages and memberships
  • Processing cash and credit transaction quickly and accurately

Education

Bachelor of Science - Accounting

California State Polytechnic University
Pomona, California
04-2025

Skills

  • Customer service
  • Bilingual
  • Computer Networking
  • Leadership Experience
  • Hospitality services
  • Creative solutions
  • Problem Solver
  • Leadership
  • Computer skills
  • Data entry
  • Organizational skills

Timeline

Front Desk Supervisor

Anaheim Majestic Garden Hotel
01.2025 - Current

Night Auditor Supervisor

Anaheim Majestic Garden Ho
09.2022 - 01.2025

Barista and Cashier

Coffee Bean and Tea Leaf
06.2021 - 10.2022

Shift Manager

Taco Bell
05.2019 - 08.2022

Customer Service Champion

Taco Bell
08.2018 - 05.2019

Photographer/Sales Associate

Knott's Berry Farm
05.2017 - 03.2018

Bachelor of Science - Accounting

California State Polytechnic University

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Christopher Sandoval