Overview
Work History
Education
Skills
Timeline
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Christopher Ryder

Fredericton,NB

Overview

8
8
years of professional experience

Work History

PROGRAM MANAGER

Skillsoft
08.2022 - 08.2024
  • Supported FedRAMP programs for ATO continuous monitoring requirements
  • Managed process to mitigate risks and weaknesses according to FedRAMP policies; reduced number of weaknesses by 75%
  • Reduced time spent in process to mitigate risks and weaknesses by 25%
  • Consulted functional departments and leadership on policies and standards for FedRAMP
  • Executed comprehensive simulations of Business Contingency Plans across 80+ micro services, achieving 100% success rate in recovery scenarios; this initiative improved overall preparedness and response time by 50%
  • Provided responses to Request for Information (RFI) from customers
  • Established strong relationships with key stakeholders, ensuring support for program initiatives
  • Identified program obstacles and communicated possible impacts to team
  • Met with project stakeholders on regular basis to assess progress and make adjustments
  • Organized weekly calls on project and program statuses to identify and mitigate risks
  • Reported on project and program statuses weekly
  • Liaised with multiple cross-functional teams to schedule maintenance work
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

Database Administrator

Skillsoft
02.2018 - 08.2022
  • Administered and supported PostgreSQL and Microsoft SQL Server databases
  • Wrote process to remove customer data from databases as needed; improved efficiency of process by 50%
  • Served as team’s first scrum master to promote Agile frameworks and effective sprint planning and delivery; increased sprint velocity by 20% thanks to backlog management.

Cloud Applications Specialist

Skillsoft
12.2016 - 02.2018
  • Provided support for client-specific issues including debugging customer sites to aid in problem resolution in a highly available environment to minimize client interruption.

Education

Bachelor of Information Systems -

University of New Brunswick
Fredericton, NB
05.2016

Skills

  • RHEL 70
  • Windows 7/8/10
  • Microsoft SQL Server
  • PostgreSQL
  • Amazon RDS
  • Python
  • Sharepoint
  • MS Office Tools (Powerpoint, Word, Excel, Visio)
  • Project Management
  • Detail Oriented
  • Git

Timeline

PROGRAM MANAGER

Skillsoft
08.2022 - 08.2024

Database Administrator

Skillsoft
02.2018 - 08.2022

Cloud Applications Specialist

Skillsoft
12.2016 - 02.2018

Bachelor of Information Systems -

University of New Brunswick

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Christopher Ryder