Property Management Specialist
Sy Beacon LLC
- Increased tenant satisfaction by promptly addressing maintenance issues and implementing property improvements.
- Proactively managed risk exposure by ensuring proper insurance coverage and adhering to safety regulations.
- Built a strong, cohesive team of property management staff by hiring, training, and providing ongoing support to achieve company objectives.
- Ensured prompt response times for emergency situations by establishing a reliable network of contractors on call 247.
- Facilitated tenant move-ins and move-outs smoothly by coordinating schedules, inspections, and required documentation.
- Resolved conflicts between tenants amicably using tactful communication skills and fair mediation practices.
- Developed strong relationships with tenants through clear communication, empathetic problem-solving, and attentive customer service.
- Ensured compliance with local regulations and laws, minimizing risk of legal disputes or fines.
- Enhanced property value by overseeing renovations, upgrades, and aesthetic improvements to units and common areas.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept properties in compliance with local, state, and federal regulations.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
