Christopher Ratt
Chisasibi,QC
Summary
Flexible Cook willing to work weekends, holidays and evenings. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks.
Overview
4
4
years of professional experience
Work History
Line Cook
Miichiiwaap Restaurant
Chisasibi, QC
10.2021 - 03.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
- Tasted, smelled and pierced food with fork to verify sufficient cooking.
Sales Rep./Team Leader
Ouwah Store
Chisasibi, QC
04.2018 - 08.2021
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions and helped find specific items.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Issued receipts and processed refunds, credits or exchanges.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Assisted customers with locating and choosing merchandise in store departments.
- Folded and arranged merchandise in attractive displays to drive sales.
- Welcomed customers and provided assistance in locating and purchasing products.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Cross-trained and provided backup support for organizational leadership.
- Initiated timely response to emails, voicemails and written correspondence.
Education
No Degree -
James Bay Eeyou School
Chisasibi, QCSkills
- Inventory Management
- Food Safety Standards
- Sanitation Standards Compliance
- Kitchen Sanitization
- Reliable and Trustworthy
- Equipment Cleaning and Maintenance
- Washing and Storing Dishes
- Temperature Control
Timeline
Line Cook
Miichiiwaap Restaurant
10.2021 - 03.2022
Sales Rep./Team Leader
Ouwah Store
04.2018 - 08.2021
No Degree -
James Bay Eeyou School
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