Christopher Ramirez
Whittier
Summary
Highly motivated and energetic college student with a background in fast food and counter service. Leaned towards excellent customer service and polished interpersonal skills, dealing with customers of all demographics. Demonstrated ability to maintain high standards and ensure smoothly operated environments that I can quickly adapt to when subject to change (of tempo). I work well under pressure, and I contribute positively to team dynamics and customer experience. I have a food handling license, as well as proper sanitation methods for cleaning the workplace.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Baskin Robbins Ice Cream
Pico Rivera
01.2025 - Current
- Prepared food items according to standardized recipes and presentation guidelines.
- Maintained cleanliness and organization in dining and kitchen areas.
- Assisted team members in serving customers efficiently during peak hours.
- Followed safety procedures to ensure a safe working environment for all staff.
- Engaged with customers to provide friendly and prompt service.
- Restocked supplies and ingredients as needed throughout shifts.
- Collaborated with coworkers to ensure smooth daily operations during service periods.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Assisted customers with product inquiries and service questions.
- Resolved customer complaints promptly and professionally.
- Greeted customers and provided friendly customer service.
Education
High School Diploma -
Cerritos High School
Cerritos, CA05-2025
Some College (No Degree) - Psychology
Cypress College
Cypress, CASkills
- Food preparation
- Cash handling
- Customer service
- Team collaboration
- Safety compliance
- Conflict resolution
- Time management
- Cleanliness standards
- Organization skills
- Problem-solving
- Safe food handling
- Performance improvement
- Taking orders
- Safety
- Team contributions
- Order management
- Sanitizing
- Verbal and written communication
- Cleaning
- Teamwork and collaboration
- Customer engagement
- Multitasking and organization
- Task prioritization
- Workplace safety
Certification
- Food Handlers License
Languages
Spanish
Limited
References
References available upon request.
Timeline
Crew Member
Baskin Robbins Ice Cream
01.2025 - Current
High School Diploma -
Cerritos High School
Some College (No Degree) - Psychology
Cypress College