Detail-oriented professional with strong analytical skills in the automotive industry. Proven ability to maintain high standards of cycle time and quality control while delivering exceptional customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independant Field Appraiser
SCA Claims Services
Los Angeles
11.2025 - Current
Evaluated property conditions to determine accurate appraisal values.
Prepared detailed reports documenting findings and assessments.
Utilized CCC to enter data and generate valuation reports.
Collaborated with insurance adjusters to clarify vehicle damage assessments.
Conducted market research to support vehicle valuation decisions. ( call in CCC )
Communicated with clients regarding appraisal processes and timelines.
Maintained organized records of appraisals and client interactions.
Maintained a 3 day turnaround for all assignments.
Production Manager // Lead Estimator
CarVive Collision Centers
Northridge
10.2024 - 12.2025
Coordinated workflow among technicians for efficient vehicle repairs.
Implemented quality control measures to maintain repair standards.
Communicated with customers regarding repair status and timelines.
Scheduled appointments to optimize shop productivity and service times.
Collaborated with insurance adjusters to facilitate claims processing.
Trained new employees on proper use of equipment, safety procedures, and job functions.
Monitored the daily operations of the production team, providing guidance and support as needed.
Auto Body Shop Manager
Network Auto Body
Los Angeles
08.2021 - 09.2024
Supervised and trained staff on repair techniques and safety protocols.
Coordinated scheduling for vehicle repairs and inspections.
Monitored inventory levels and ordered necessary supplies.
Implemented quality control processes to ensure repair standards.
Resolved customer complaints and provided exceptional service support.
Maintained compliance with industry regulations and safety standards.
Estimator
Network Auto Body
Los Angeles
12.2019 - 08.2021
Analyzed vehicle damage to prepare detailed repair estimates.
Collaborated with insurance adjusters to facilitate smooth claim processes.
Reviewed repair orders for accuracy and completeness before submission.
Communicated effectively with customers to explain repair options and costs.
Coordinated with technicians to ensure timely completion of repairs.
Maintained up-to-date knowledge of industry standards and best practices.
Sales Representative
Network Auto Body
Los Angeles
05.2019 - 12.2019
Engaged customers to understand their auto body repair needs.
Managed customer inquiries through phone and in-person interactions.
Provided follow-up support to maintain customer satisfaction levels.
Educated clients on insurance claim processes and options available.
Answered inquiries from prospective customers regarding features of products and services offered.
Automotive Technician
Precision Auto Body
Reseda
06.2016 - 04.2019
Inspected damaged vehicle parts for quality and safety compliance.
Disassembled and reassembled vehicle components to ensure proper functionality during repairs.
Replaced damaged body panels with new or recycled OEM parts to restore vehicle integrity.
Performed body repairs on vehicles using welding and body filler techniques.
Welded replacement parts into place using MIG and TIG welding equipment.
Replaced or repaired parts to complete daily work orders on vehicles.
Inspected completed jobs for quality control, ensuring vehicles met safety and quality standards before customer release.
Reviewed manufacturer manuals to understand vehicle specifications and parts.