Summary
Overview
Work History
Education
References
Timeline
Generic

Christopher Punit

Scarborough,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Looking for a new role where hard work and dedication will be highly valued.

Overview

17
17
years of professional experience

Work History

Laoder

Green For Life
Scarborough, Ontario
05.2021 - 09.2023
  • Provided customer service when interacting with residents during pickups.
  • Ensured compliance with local, state and federal regulations related to waste disposal.
  • Loaded recyclables and garbage into separate compartments on the truck for transport to recycling center.

Assistant Building Superintendent

Monterey Park
Toronto
05.2015 - 04.2023
  • Assisted the Building Superintendent in managing the day-to-day operations of the building.
  • Inspected and maintained all interior and exterior areas of the building, including mechanical systems.
  • Conducted regular safety checks to ensure compliance with local regulations.
  • Responded promptly to tenants' requests for assistance or repairs.

Quality Assurance Analyst

Rogers
Toronto
06.2006 - 03.2016
  • Listen and reviewed inbound Customer Service and Retention calls and graded the Customer Service Representatives in accordance to company and industry standards.
  • Reviewed the system steps conducted by the Customer Service Representative according to the nature of the call to ensure the right process was followed to properly complete the customer requests.
  • Listened and graded the information provided to the customer according to the request made with respect to timelines, turn around times, and setting customer expectation according to the request made.
  • Provided metric based scores and feedback to the Customer Service Managers to coach back the Customer Service Representatives based on company standards.

Education

Some College (No Degree) - Police Foundations

Centennial College
Toronto, ON

References

References Available Upon Request. 

Timeline

Laoder

Green For Life
05.2021 - 09.2023

Assistant Building Superintendent

Monterey Park
05.2015 - 04.2023

Quality Assurance Analyst

Rogers
06.2006 - 03.2016

Some College (No Degree) - Police Foundations

Centennial College

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