Christopher Phommachanh Le
Valley Center
Summary
- Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
- Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
1
1
Certification
Work History
Computer Technician
K&P Salon
- Linked computers to network and peripheral equipment.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
PBX Supervisor
Valley View Casino & Hotel
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Operated switchboard and routed incoming calls to appropriate departments.
- Connected callers with appropriate professional, department, or business.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Assisted colleagues with achieving task requirements, aiding team productivity and performance.
Special Events Coordinator
Valley View Casino & Hotel
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Greeted patrons and participants at events to guide guests to locations and answer questions.
- Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
- Supervised staff during events and maintained efficient performance.
- Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
Valet Attendant / Shift Lead
Valley View Casino & Hotel
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Logged and documented parked vehicle details for accurate records.
- Built positive customer rapport for courteous, friendly and professional service.
- Trained and mentored new employees to maximize team performance.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Valley Center High School
Valley Center, CA06.2018
Associate of Science - Engineering
Palomar College
San Marcos, CA06-2025
Skills
- Team leadership
- Strong customer support skills
- Event planning
- Clerical expertise
- Proficient in Word and Excel applications
- Skilled in typing and data entry
- Bilingual communication in English and French
- Issue diagnosis and resolution
- Peripheral device installation
- Help desk assistance
Certification
- Driver's License
Timeline
Computer Technician
K&P Salon
PBX Supervisor
Valley View Casino & Hotel
Special Events Coordinator
Valley View Casino & Hotel
Valet Attendant / Shift Lead
Valley View Casino & Hotel
High School Diploma -
Valley Center High School
Associate of Science - Engineering
Palomar College
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