Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Oropeza

Fresno

Summary

Dynamic professional with extensive experience at Ulta Beauty Warehouse, excelling in training and managing teams to enhance productivity. Proven ability in critical thinking and database management, driving safety and efficiency. Recognized for exceptional customer service and effective communication, fostering a positive work environment and achieving operational goals.

Overview

27
27
years of professional experience

Work History

DC Clerk

Ulta Beauty Warehouse
Fresno
04.2018 - Current
  • Assist the Supervisor in overseeing the activities of up to 50 associates engaged in Put To Store functions.
  • Plan, develop, or implement distribution safety and security programs and activities.
  • Use computers for various applications, such as database management, Excel, Manhattan, Lightning Pick, and word processing.
  • Create, maintain, and enter information into databases.
  • Train and assist staff with Put To Store functions such as Lightning Pick and RF guns/Gladiator.
  • Assist in staffing associates to ensure maximum quality of Put To Store productivity.

Assistant manager

Michaels
Clovis
03.2016 - 02.2018
  • Gather and organize information on problems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise up to 20 employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign up to 20 employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Key holder

99 Cents Only Stores
Fresno
02.2011 - 02.2016
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise upwards of 20 employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Assign up to 20 employees to specific duties.
  • Enforce safety, health, and security rules.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.

Grocery Clerk

Save Mart Supermarkets
Fresno
08.1998 - 05.2005
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money and audit money drawers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Offer customers carry-out service at the completion of transactions.

Education

High School Diploma - General Education

Herbert Hoover High School
Fresno, CA
06.1997

Skills

  • Active listening
  • Customer service
  • Social awareness
  • Critical thinking
  • Judgment and decision-making
  • Effective speaking
  • Complex problem solving
  • Management and administration
  • Training and education
  • Active learning

Timeline

DC Clerk

Ulta Beauty Warehouse
04.2018 - Current

Assistant manager

Michaels
03.2016 - 02.2018

Key holder

99 Cents Only Stores
02.2011 - 02.2016

Grocery Clerk

Save Mart Supermarkets
08.1998 - 05.2005

High School Diploma - General Education

Herbert Hoover High School
Christopher Oropeza